If you need to speak to a live customer service representative in M&T Bank customer service you need to dial 1-800-724-2440. To speak with a live agent, you need to stay on the line (typical waiting time is about 15-20 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For assistance with your existing account, to report a card lost or stolen, or to transfer funds between accounts press 1.
- To inquire about opening a new account or information about applying for an M&T loan, line of credit, or credit card press 2.
- To reset your Web banking password or security questions press 3.
- For branch hours and locations or to find an ATM near you press 4.
- For year-end tax information press 5.
M&T Bank Customer Service Hours
Live customer service representatives from M&T Bank are available from 6am to 9am Monday-Friday, from 9am to 5am Saturday-Sunday.
M&T Bank Phone Customer Service
- M&T Bank customer service phone number is 1-800-724-2440. Live customer service representatives are available from 6am to 9am EST Monday-Friday, from 9am to 5am EST Saturday-Sunday.
- For Online & Mobile Banking you need to dial 1-800-790-9130. Live customer service representatives are available from 8am to 9am EST Monday-Friday, from 9am to 5am EST Saturday-Sunday.
- For Business you need to dial 1-800-724-6070. Live customer service representatives are available from 6am to 9am EST Monday-Friday, from 9am to 5am EST Saturday-Sunday.
- For Credit Card you need to dial 1-866-279-0888. Live customer service representatives are available from 6am to 9am EST Monday-Friday, from 9am to 5am EST Saturday-Sunday.
- For Commercial Service Team you need to dial 1-800-724-2240. Live customer service representatives are available from 8am to 6am EST Monday-Friday.
- For Mortgage you need to dial 1-800-724-2224. Live customer service representatives are available from 8:30am to 8am EST Monday-Friday.
- For Mortgage Transfers you need to dial 1-866-462-1156. Live customer service representatives are available from 8:30am to 8am EST Monday-Friday.
M&T Bank Social Networks Customer Service
- M&T Bank customer service could be contacted via M&T Bank Facebook page. Typically M&T Bank customer service representative replies within an hour.
- You can also reach M&T Bank support via M&T Bank Twitter page
M&T Bank Live Chat Support
M&T Bank doesn’t offer live chat support. Best way to contact M&T Bank is to call them at 1-800-724-2440.
M&T Bank Mailing Addresses
In Case of Errors or Questions About Statement:
M&T Bank
ATTN: M&T Telephone Banking Center
P.O. Box 767
Buffalo, NY 14240-0767
M&T Commercial Mortgage Payments:
M&T Bank
P.O. Box 1302
Buffalo, NY 14240-1302
M&T Mortgage Payments:
M&T Bank
P.O. Box 62182
Baltimore, MD 21264-2182
M&T Visa® Credit Card Payments:
M&T Bank
P.O. Box 62014
Baltimore, MD 21264-2014
M&T Bank Consumer Lending Payments – Installment Loan, HELOC, Line of Credit:
M&T Bank
P.O. Box 64679
Baltimore, MD 21264-4679
Error Resolution & Information Requests for Mortgage & Home Equity:
M&T Bank
P.O. Box 62986
Baltimore, MD 21264-2986
M&T Bank Online Customer Service
You can search more information about M&T Bank on the M&T Bank Help Page.
M&T Bank support e-mail
To contact M&T Bank via e-mail use following M&T Bank contact form by clicking “Email”.
M&T Bank Opening Hours
Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 5pm
Saturday 9am to 12pm
Sunday Closed