How to Talk to a Live Person in Mr. Cooper Customer Service

If you need to speak to a live customer service representative in Mr. Cooper customer service you need to dial 1-833-685-2565. To speak with a live agent, you need to stay on the line (typical waiting time is about 10-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you’d like to apply for a relief plan or if you are already on a release plan and would like to see what solutions may be available at the end of your plan or if you are calling to receive a copy of your year-end tax statement press 1.
  • For all other mortgage-related inquiries or active bankruptcy inquiries press 2.

Mr. Cooper Customer Service Hours

Live customer service representatives from Mr. Cooper are available from 7am to 8pm CT Monday-Thursday, from 7am to 7pm CT Friday, from 8am to 12pm CT Saturday, Sunday closed.

Mr. Cooper Customer Support Phones

  • Mr. Cooper Customer Support Phone is 1-833-685-2565. Live customer service representatives from Mr. Cooper are available from 7am to 8pm CT Monday-Thursday, from 7am to 7pm CT Friday, from 8am to 12pm CT Saturday, Sunday closed.
  • For Question or comment about accessibility practices under the Americans with Disabilities Act you need to dial 1-888-364-2432.
  • To Notify Mr. Cooper of a transfer of ownership you need to dial 1-888-364-2432.

Mr. Cooper Social Networks Customer Service

Mr. Cooper Mailing Addresses

FOR PAYMENTS:
Mr. Cooper
PO Box 650783
Dallas, TX 75265-0783

FOR OVERNIGHT MAIL:
Mr. Cooper
Lake Vista 4
800 State Highway 121 Bypass
Lewisville, TX 75067

NOTICE OF ERROR/REQUEST FOR INFORMATION:
Notice of error, complaints, request for information or other qualified written requests
Attn: Customer Relations
PO Box 619098
Dallas, TX 75261-9741

Mr. Cooper Live Chat Support

Mr. Cooper doesn’t offer live chat support. The best way to contact Mr. Cooper is to call them at 1-833-685-2565.

Mr. Cooper support e-mail

Mr. Cooper Fax Number

Mr. Cooper does not have a fax number. Instead you can use 1-833-685-2565 phone number to contact Mr. Cooper.

Mr. Cooper Help Center

Mr. Cooper Opening Hours

Monday 7am to 8pm CT
Tuesday 7am to 8pm CT
Wednesday 7am to 8pm CT
Thursday 7am to 8pm CT
Friday 7am to 7pm CT
Saturday 8am to 12pm CT
Sunday closed

Reach Real Person in Mr Cooper by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat. Frequently direct message via Mr Cooper Facebook account or Mr Cooper Twitter account may get you a customer representative quickly, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Mr Cooper are provided above.

If you successfully reached a live customer service agent in Mr Cooper please leave your instructions in the comments section below so everyone can use it.

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