If you need to speak to a live customer service representative in Mr. Cooper customer service you need to dial 1-833-685-2565. To speak with a live agent, you need to say or enter your loan number or social security number, then say “speak with a representative”, after say what are your calling about and stay on the line (typical waiting time is about 10-20 minutes).

Mr. Cooper Customer Service Hours

Live customer service representatives from Mr. Cooper are available from 7am to 8pm CT Monday-Thursday, from 7am to 7pm CT Friday, from 8am to 12pm CT Saturday, Sunday closed.

Mr. Cooper Customer Support Phones

• Mr. Cooper Customer Support Phone is 1-833-685-2565. Live customer service representatives from Mr. Cooper are available from 7am to 8pm CT Monday-Thursday, from 7am to 7pm CT Friday, from 8am to 12pm CT Saturday, Sunday closed.
• For Question or comment about accessibility practices under the Americans with Disabilities Act you need to dial 1-888-364-2432.
• To Notify Mr. Cooper of a transfer of ownership you need to dial 1-888-364-2432.

Mr. Cooper Social Networks Customer Service

• Mr. Cooper customer service could be contacted via Mr. Cooper Facebook page. Typically Mr. Cooper customer service representative replies within an hour.
• You can also reach Mr. Cooper support via Mr. Cooper Mortgage Twitter page
• You can message a live customer service representative using Mr. Cooper Linkedin page
• You can view latest Mr. Cooper videos on Mr. Cooper Mortgage Youtube page

Mr. Cooper Mailing Addresses

FOR PAYMENTS:
Mr. Cooper
PO Box 650783
Dallas, TX 75265-0783

FOR OVERNIGHT MAIL:
Mr. Cooper
Lake Vista 4
800 State Highway 121 Bypass
Lewisville, TX 75067

NOTICE OF ERROR/REQUEST FOR INFORMATION:
Notice of error, complaints, request for information or other qualified written requests
Attn: Customer Relations
PO Box 619098
Dallas, TX 75261-9741

Mr. Cooper Live Chat Support

Mr. Cooper doesn’t offer live chat support. The best way to contact Mr. Cooper is to call them at 1-833-685-2565.

Mr. Cooper support e-mail

• For ACCESSIBILITY UNDER THE AMERICANS WITH DISABILITIES ACT send an e-mail to [email protected]
• For TRANSFER OF OWNERSHIP send an e-mail to [email protected]

Mr. Cooper Fax Number

Mr. Cooper does not have a fax number. Instead you can use 1-833-685-2565 phone number to contact Mr. Cooper.

Mr. Cooper Help Center

• You can get more information about Mr. Cooper Customers on the Mr. Cooper Customers Support page.

Mr. Cooper Opening Hours

Monday 7am to 8pm CT
Tuesday 7am to 8pm CT
Wednesday 7am to 8pm CT
Thursday 7am to 8pm CT
Friday 7am to 7pm CT
Saturday 8am to 12pm CT
Sunday closed