If you need to speak to a live customer service representative in Monzo customer service you need to dial 0800-802-1281. To speak with a live agent, you need to press 2 (if you don’t have a Monzo account), then press 4 (if you are calling about anything else), after press 1 and stay on the line (typical waiting time is about 20-30 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you have a Monzo account press 1.
- If you don’t have a Monzo account press 2.
If you press 2 in the above menu you will get the following sub-menu:
- If you found a Monzo card press 1.
- If you would like information about how to join Monzo press 2.
- If you are a family member or loved one calling to let us know about the death of one of our customers press 3.
- If you are calling about anything else press 4.
Monzo Customer Service Hours
Live customer service representatives from Monzo are available 24 hours a day seven days a week.
Monzo Customer Support Phones
- Monzo Customer Support Phone is 0800-802-1281 (from the UK) or 44-20-3872-0620 (from abroad). Live customer service representatives from Monzo are available 24 hours a day seven days a week.
Monzo Social Networks Customer Service
- Monzo customer service could be contacted via Monzo Bank Facebook page. Typically Monzo customer service representative replies within an hour.
- You can also reach Monzo support via Monzo Twitter page
- You can view latest Monzo photos on Monzo Instagram page
- You can view latest Monzo videos on Monzo Youtube page
- You can message a live customer service representative using Monzo Bank Linkedin page
Monzo Support Community
You can get the answers to your questions about Monzo on the Monzo Forum page. Community Support representative are available 24 hours a day seven days a week.
Monzo Live Chat Support
Monzo doesn’t offer live chat support. The best way to contact Monzo is to call them at 0800-802-1281.
Monzo Bank support e-mail
- To contact Monzo Bank support send an e-mail to [email protected]
Monzo Help Center
- You can get more information about Monzo Customers on the Monzo Customers Support page.
Monzo Opening Hours
Monday 7am to 8pm
Tuesday 7am to 8pm
Wednesday 7am to 8pm
Thursday 7am to 8pm
Friday 7am to 8pm
Saturday 7am to 8pm
Sunday 7am to 8pm
Reach Real Person in Monzo by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Monzo Facebook account or Monzo Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Monzo are provided above.
What to do if Monzo Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Monzo customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Monzo Customer Service are the most accurate.
If you successfully reached a live customer service agent in Monzo please leave your instructions in the comments section below so everyone can use it.