How to Talk to a Live Person in Monzo Customer Service

If you need to speak to a live customer service representative in Monzo customer service you need to dial 0800-802-1281. To speak with a live agent, you need to press 2 (if you don’t have a Monzo account), then press 4 (if you are calling about anything else), after press 1 and stay on the line (typical waiting time is about 20-30 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you have a Monzo account press 1.
  • If you don’t have a Monzo account press 2.

If you press 2 in the above menu you will get the following sub-menu:

  • If you found a Monzo card press 1.
  • If you would like information about how to join Monzo press 2.
  • If you are a family member or loved one calling to let us know about the death of one of our customers press 3.
  • If you are calling about anything else press 4.

Monzo Customer Service Hours

Live customer service representatives from Monzo are available 24 hours a day seven days a week.

Monzo Customer Support Phones

  • Monzo Customer Support Phone is 0800-802-1281 (from the UK) or 44-20-3872-0620 (from abroad). Live customer service representatives from Monzo are available 24 hours a day seven days a week.

Monzo Social Networks Customer Service

Monzo Support Community

You can get the answers to your questions about Monzo on the Monzo Forum page. Community Support representative are available 24 hours a day seven days a week.

Monzo Live Chat Support

Monzo doesn’t offer live chat support. The best way to contact Monzo is to call them at 0800-802-1281.

Monzo Bank support e-mail

Monzo Help Center

Monzo Opening Hours

Monday 7am to 8pm
Tuesday 7am to 8pm
Wednesday 7am to 8pm
Thursday 7am to 8pm
Friday 7am to 8pm
Saturday 7am to 8pm
Sunday 7am to 8pm

Categories

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