How to Talk to a Live Person in Missouri Medicaid Customer Service

If you need to speak to a live customer service representative in Missouri Medicaid you need to dial the Missouri Department of Social Services customer service at 1-573-751-3399. To speak with a live agent, you need to press 0, then say the information that the automatic system will ask for, press pound and stay on the line (typical waiting time is about 3-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a Medicaid participant press 1.
  • If you are a Medicaid provider or wish to enroll as a Medicaid provider press 2 .
  • If you are calling to report suspected participant or provider Medicaid fraud press 3.
  • If you know the name of the MMAC Staff member you wish to speak with or to speak to the attendance press 0.

Missouri Medicaid Customer Service Hours

Live customer service representatives from Missouri Department of Social Services are available 24 hours a day seven days a week.

Missouri Medicaid Customer Service Phones

  • Missouri Medicaid customer service phone number is 1-573-751-3399. Live customer service representatives from Missouri Department of Social Services are available 24 hours a day seven days a week.
  • For MMAC fraud hotline you need to dial 1-573-686-3285.

Missouri Department of Social Services Social Networks Customer Service

Missouri Department of Social Services Mailing Addresses

Missouri Medicaid Audit and Compliance:
PO Box 6500, Jefferson City, MO 65102-6500

Missouri Department of Social Services Live Chat Support

Missouri Department of Social Services doesn’t offer live chat support. The best way to contact Missouri Department of Social Services is to call them at 1-573-751-3399.

Missouri Medicaid support e-mail

To contact Missouri Medicaid via e-mail use the following Missouri Medicaid contact form.

Missouri Medicaid Help Center

You can find more information about Missouri Department of Social Services on the Missouri Department of Social Services Contact page.

Missouri Department of Social Services Opening Hours

Monday 6am to 6:30pm
Tuesday 6am to 6:30pm
Wednesday 6am to 6:30pm
Thursday 6am to 6:30pm
Friday 6am to 6:30pm
Saturday 8am to 5pm
Sunday 10am to 3pm

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