How to Talk to a Live Person in Mississippi Unemployment Customer Service

If you need to speak to a live customer service representative in Mississippi Unemployment customer service you need to dial 1-601-493-9427 or 1-601-326-1119. To speak with a live agent, you need to press 1 (for English), then press 1 (if you are an employer), after press 3 (for all other employer-related questions) and stay on the line (typical waiting time is about 10-35 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are an employer press 1.
  • If you are a claimant press 2.
  • To file an appeal press 3.
  • To reach the benefit payment control or fraud department press 4.

If you press 1 in the above menu you will get the following sub-menu:

  • For questions related to unemployment taxes press 1.
  • To reset your password press 2.
  • For all other employer-related questions press 3.

Mississippi Unemployment Customer Service Hours

Live customer service representatives from Mississippi Unemployment Insurance are available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.

Mississippi Unemployment Customer Support Phones

  • Mississippi Unemployment Customer Support Phone is 1-601-493-9427 or 1-601-326-1119. Live customer service representatives from Mississippi Unemployment Insurance are available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.
  • For Pandemic Unemployment Assistance (PUA) or for PUA Assistance you need to dial 1-601-493-9427.
  • For Unemployment Insurance Tax assistance you need to dial 1-601-493-9427. Live customer service representatives from Mississippi Unemployment Insurance are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Mississippi follows the Department of Labor federal regulations for Child Labor, Overtime, Employer Rights, Labor Laws, and Minimum Wage you need to dial 1-866-487-9243.
  • For Work Opportunities Tax Credit program for Businesses you need to dial 1-601-321-6013.
  • For Global Trade Adjustment Assistance for businesses and workers facing layoffs due to foreign competition you need to dial 1-601-321-6424.
  • For Rapid Response services and resources for employers and workers affected by business closure or layoff you need to dial 1-1-800-762-2781.
  • For Veteran Services you need to dial 1-601-321-6512.
  • For Foreign Labor certification you need to dial 1-601-321-6030.
  • For Employment and Training programs you need to dial 1-601-321-5431.

Mississippi Department of Employment Security Social Networks Customer Service

Mississippi Unemployment Insurance (UI) Mailing Addresses

Mississippi Department of Employment Security:
Office of the Governor
1235 Echelon Parkway
P.O. Box 1699
Jackson, MS 39215-1699

MS Unemployment Live Chat Support

MS Unemployment doesn’t offer live chat support. The best way to contact MS Unemployment is to call them at 1-601-493-9427 or 1-601-326-1119.

Mississippi Unemployment support e-mail

Mississippi Unemployment Insurance (UI) Help Center

Mississippi Unemployment Opening Hours

Monday 7am to 7pm
Tuesday 7am to 7pm
Wednesday 7am to 7pm
Thursday 7am to 7pm
Friday 7am to 7pm
Saturday closed
Sunday closed

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