How to Talk to a Live Person in Minnesota Unemployment Insurance Customer Service

If you need to speak to a live customer service representative in Minnesota Unemployment Insurance (UI) customer service you need to dial 1-877-898-9090. To speak with a live agent, you need to press 1 (for English), enter your social security number, then press 2 (to hear frequently requested information), after press 0 (to speak with a representative) and stay on the line (typical waiting time is about 30-50 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you would like to apply for unemployment benefits press 1.
  • To hear frequently requested information press 2.

If you press 2 in the above menu you will get the following sub-menu:

  • For our web address, customer service center hours and phone instructions press 2.
  • To apply for benefits press 3.
  • For information you will need to apply press 4.
  • For qualifies press 5.
  • For how benefits are calculated press 6.
  • For an overview of the application process press 7.
  • If you have a question about a topic not listed press 8.
  • To apply for benefits now press 9.
  • To repeat this menu press 1.
  • To speak with a representative press 0.

MN Unemployment Customer Service Hours

Live customer service representatives from MN Unemployment are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed. The automated phone system is available from 6am to 6pm Monday-Friday, Saturday-Sunday closed.

MN Unemployment Customer Support Phones

  • MN Unemployment Customer Support Phone is 1-877-898-9090. Live customer service representatives from MN Unemployment are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed. The automated phone system is available from 6am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For Twin Cities area you need to dial 1-651-296-3644.
  • For TTY – for the hearing impaired you need to dial 1-866-814-1252.
  • For Employers & Agents Customer Support you need to dial 1-651-296-6141 (press 4 to speak to a representative). Live customer service representatives from MN Unemployment are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • For TTY – users you need to dial 1-866-814-1252.

Minnesota Department of Employment and Economic DevelopmentĀ Social Networks Customer Service

MN Unemployment Mailing Addresses

UI Customer Service:
P.O. Box 4629
St. Paul, MN 55101-4629

Tax Correspondence:
Unemployment Insurance Program
1st National Bank Building
332 Minnesota Street, Suite E200
St. Paul, MN 55101-1351

MN Unemployment Live Chat Support

MN Unemployment doesn’t offer live chat support.

MN Unemployment support e-mail

  • To contact MN Unemployment via e-mail you need to go to the Secure Online Message Center, log in to your account and select “Submit a question to UI Staff”.

Minnesota Unemployment Insurance Help Center

MN Unemployment Opening Hours

Monday 8am to 4:30pm
Tuesday 8am to 4:30pm
Wednesday 8am to 4:30pm
Thursday 8am to 4:30pm
Friday 8am to 4:30pm
Saturday closed
Sunday closed

Minnesota Unemployment Insurance Headquarters

View Minnesota Unemployment Insurance headquarters location on a map.

Reach Real Person in Minnesota Unemployment Insurance by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Minnesota Unemployment Insurance Facebook account or Minnesota Unemployment Insurance Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Minnesota Unemployment Insurance are provided above.

What to do if Minnesota Unemployment Insurance Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Minnesota Unemployment Insurance customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Minnesota Unemployment Insurance Customer Service are the most accurate.

If you successfully reached a live customer service agent in Minnesota Unemployment Insurance please leave your instructions in the comments section below so everyone can use it.

Minnesota Unemployment Insurance Customer Ratings and Reviews

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