Number for Live PersonIf you need to speak to a live customer service representative in Minnesota Unemployment Insurance (UI) customer service you need to dial 1-877-898-9090. To speak with a live agent, you need to press 1 (for English), enter your social security number, then press 2 (to hear frequently requested information), after press 0 (to speak with a representative) and stay on the line (typical waiting time is about 30-50 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you would like to apply for unemployment benefits press 1.
- To hear frequently requested information press 2.
If you press 2 in the above menu you will get the following sub-menu:
- For our web address, customer service center hours and phone instructions press 2.
- To apply for benefits press 3.
- For information you will need to apply press 4.
- For qualifies press 5.
- For how benefits are calculated press 6.
- For an overview of the application process press 7.
- If you have a question about a topic not listed press 8.
- To apply for benefits now press 9.
- To repeat this menu press 1.
- To speak with a representative press 0.
MN Unemployment Customer Service Hours
Live customer service representatives from MN Unemployment are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed. The automated phone system is available from 6am to 6pm Monday-Friday, Saturday-Sunday closed.
MN Unemployment Customer Support Phones
- MN Unemployment Customer Support Phone is 1-877-898-9090. Live customer service representatives from MN Unemployment are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed. The automated phone system is available from 6am to 6pm Monday-Friday, Saturday-Sunday closed.
- For Twin Cities area you need to dial 1-651-296-3644.
- For TTY – for the hearing impaired you need to dial 1-866-814-1252.
- For Employers & Agents Customer Support you need to dial 1-651-296-6141 (press 4 to speak to a representative). Live customer service representatives from MN Unemployment are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
- For TTY – users you need to dial 1-866-814-1252.
Minnesota Department of Employment and Economic Development Social Networks Customer Service
- Minnesota Department of Employment and Economic Development customer service could be contacted via Minnesota Department of Employment and Economic Development Facebook page. Typically Minnesota Department of Employment and Economic Development customer service representative replies within an hour.
- You can also reach Minnesota Department of Employment and Economic Development support via Minnesota Department of Employment and Economic Development Twitter page
- You can view latest Minnesota Department of Employment and Economic Development videos on Minnesota Department of Employment and Economic Development Youtube page
- You can view latest Minnesota Department of Employment and Economic Development photos on Minnesota Department of Employment and Economic Development Instagram page
- You can message a live customer service representative using Minnesota Department of Employment and Economic Development Linkedin page
MN Unemployment Mailing Addresses
UI Customer Service:
P.O. Box 4629
St. Paul, MN 55101-4629
Tax Correspondence:
Unemployment Insurance Program
1st National Bank Building
332 Minnesota Street, Suite E200
St. Paul, MN 55101-1351
MN Unemployment Live Chat Support
MN Unemployment doesn’t offer live chat support.
MN Unemployment support e-mail
- To contact MN Unemployment via e-mail you need to go to the Secure Online Message Center, log in to your account and select “Submit a question to UI Staff”.
Minnesota Unemployment Insurance Help Center
- You can get more information about Minnesota Unemployment Insurance Customers on the Minnesota Unemployment Insurance Customers Support page.
MN Unemployment Opening Hours
Monday 8am to 4:30pm
Tuesday 8am to 4:30pm
Wednesday 8am to 4:30pm
Thursday 8am to 4:30pm
Friday 8am to 4:30pm
Saturday closed
Sunday closed