Number for Live PersonIf you need to contact a live person in Microsoft customer service you need to dial 1-877-696-7786 or 1-800-642-7676 (Live customer service representatives are available from 5am to 9pm Monday-Friday, from 6am to 3pm Saturday-Sunday closed.). This number is available 24 hours a day. To speak with a live agent, you need to press 3 at the first prompt, then say “other” or press 6 at the second prompt and say “other” or press 6 at the third. After that, you need to stay on the line and the automated phone system will connect you to a live customer service agent from Microsoft (typical waiting time is about 5-10 minutes).
Alternatively you can use the following other available options:
- For questions before you buy or a purchase a product from Microsoft store press 1.
- For order status, billing, shipping or refunds press 2.
- For technical support press 3
If you press 3 in the above menu you will get the following sub-menu:
- For questions about Xbox say “Xbox” or press 1.
- For questions about Surface product say “Surface” or press 2.
- For questions about Office say “Office” or press 3.
- For questions about Windows say “Windows” or press 4.
- For questions about cell phones say “cell phones” or press 5.
- For questions about other products say “other” or press 6.
Then if you press 6 in the above menu you will get the following sub-menu:
- For questions about Interner Explorer say “Interner Explorer” or press 1.
- For questions about Microsoft Band say “Microsoft Band” or press 2.
- For questions about MSN say “MSN” or press 3.
- For questions about Outlook.com say “Outlook.com” or press 4.
- For questions about One drive say “One drive” or press 5.
- For questions about other products say “other” or press 6.
Microsoft Service Options
Microsoft Customer Service Hours
Microsoft live customer service agents are available 24 hours a day via 1-877-696-7786.
Microsoft Phone Customer Service
- Microsoft customer service phone number is 1-877-696-7786 or 1-800-642-7676. Microsoft live customer service agents are available 24 hours a day.
- You can view all Global Customer Service phone numbers on this page: https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers
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- You can view Microsoft Store Sales and Customer Support phone numbers for all countries on this page: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
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Microsoft Social Networks Support
- You can message live customer service representative using Microsoft Facebook page
- You can also message live customer service representatives using Microsoft Twitter page
- You can view latest Microsoft videos on Microsoft Youtube page
Microsoft Live Chat Support
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You can start a chat session with a Microsoft Support Agent on the site https://support.microsoft.com/en-us/contactus/ by clicking the “Open Get Help app” button.
Microsoft Opening Hours
24 hours a day seven days a week.
Microsoft Help Center
You can get more information about Microsoft on the Microsoft Support page.
Microsoft support e-mail
To email Microsoft use the following Microsoft contact form
Questions and Answers
Is 24/7 customer service available from Microsoft?
Yes, Microsoft provides 24/7 customer service via 877-696-7786 phone number.
What is 1-800 Telephone Number for Microsoft
Microsoft 1-800 customer service telephone contact number is 877-696-7786.
How to talk to a human in Microsoft
You can follow instructions at the beginning of this article to learn how to quickly get to a human in Microsoft.