If you need to speak to a live customer service representative in Metro PCS customer service you need to dial 1-888-863-8768. To speak with a live agent, you need to say “I don’t have an account” or press 1, then say “Tell me about Metro”, after say “Tell me more” and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- Enter your 10-digit Metro phone number starting with the area code. If you don’t know your number press 1.
- If your phone is lost or damaged press 2.
- If you’re new to Metro and don’t have an account yet press 3.
Metro PCS Customer Service Hours
Live customer service representatives from Metro PCS are available 24 hours a day seven days a week.
Metro PCS Customer Service Phones
- Metro PCS customer service phone number is 1-888-863-8768. Live customer service representatives from Metro PCS are available 24 hours a day seven days a week.
Metro PCS Mailing Addresses
For payments use:
PO Box 5119
Carol Stream, IL 60197-5119
For general question use following mailing address:
PO Box 601119
Dallas, TX 75360
Metro PCS Live Chat Support
Metro PCS doesn’t offer live chat support. The best way to contact Metro PCS is to call them at 1-888-863-8768.
Metro PCS Social Networks Customer Service
- You can contact Metro PCS Customer Service via Metro PCS Facebook page
- You can view latest Metro PCS videos on Metro PCS Youtube page
- You can contact Metro PCS Customer Service via Metro PCS Twitter page
- You can view latest Metro PCS photos via Metro PCS Instagram page
Metro Pcs Headquarters
Reach Real Person in Metro Pcs by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Metro Pcs Facebook account or Metro Pcs Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Metro Pcs are provided above.
What to do if Metro Pcs Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Metro Pcs customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Metro PCS Customer Service are the most accurate.
If you successfully reached a live customer service agent in Metro Pcs please leave your instructions in the comments section below so everyone can use it.