If you need to speak to a live customer service representative in MetLife Dental customer service you need to dial 1-800-880-1800. To speak with a live agent, you need to say “claim status”, then say “dental office” and stay on the line (the typical waiting time is about 2-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• Say “Claim status”.
• Say “ID cards”.
• Say “Changing your selected dentist office”.

MetLife Dental Customer Service Hours

Live customer service representatives from MetLife Dental are available 24 hours a day seven days a week.

MetLife Dental Customer Support Phones

• MetLife Dental Customer Support Phone is 1-800-880-1800. Live customer service representatives from MetLife Dental are available 24 hours a day seven days a week.
• For Billing and/or service (Individual Plan Support) you need to dial 1-800-750-4303.
• For Enrollment Assistance (Individual Plan Support) you need to dial 1-800-936-0324.
• For Group Billing & Eligibility Support you need to dial 1-800-750-4303.
• For Client Broker Services & Enrollment Kits you need to dial 1-800-204-0463.
• For Provider Services (Dental) you need to dial 1-800-635-4238.

MetLife Dental Social Networks Customer Service

• MetLife Dental customer service could be contacted via MetLife Dental Facebook page. Typically MetLife Dental customer service representative replies within an hour.
• You can also reach MetLife Dental support via MetLife Dental Twitter page
• You can message a live customer service representative using MetLife Dental Linkedin page
• You can view latest MetLife Dental videos on MetLife Dental Youtube page

MetLife Dental Mailing Addresses

Claims Submission:

• PPO Dental
  PO Box 981987
  El Paso, TX 79998
• PPO Vision
  PO Box 981987
  El Paso, TX 79998

Grievances:

• PPO Dental
  PO Box 3532
  Laguna Hills, CA 92654-3532

Referrals (Dental HMO Plans):

• SafeGuard Health Plans
  PO Box 30920
  Laguna Hills, CA 92654-0920
• Claims (PPO/Indemnity) Dental
  SafeHealth Life Insurance Company
  PO Box 981987
  El Paso, TX 79998
• SafeGuard Dental HMO Claims
  (Encounters, Utilization, Specialty Care, Referrals)
  PO Box 981987
  El Paso, TX 79998

MetLife Dental Live Chat Support

MetLife Dental doesn’t offer live chat support. The best way to contact MetLife Dental is to call them at 1-800-880-1800.

MetLife Dental support e-mail

To contact MetLife Dental via e-mail you need to go to the MetLife Dental Contact page, fill in the form and press the “Submit” button.

MetLife Dental Fax Number

MetLife Dental does not have a fax number. Instead you can use 1-800-880-1800 phone number to contact MetLife Dental.

MetLife Dental Help Center

• You can get more information about MetLife Dental Customers on the MetLife Dental Customers Support page.

MetLife Dental Opening Hours

You can find more information about MetLife Dental opening hours on the MetLife Dental Find Dentist Page.