If you need to speak to a live customer service representative in MetaBank customer service you need to dial 1-866-550-6382. To speak with a live agent, you need to press 1 (if you have a prepaid card or payroll card), after enter the first 6 digits of your card or account number or stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you have a prepaid card or payroll card press 1.
• If you are coming to see if a direct deposit is posted to your account press 2.
• If you are calling regarding unclaimed property press 3.
• If you have a tax question press 4.
• If you are a merchant, business, financial institution or have a 1099 question press 5.

MetaBank Customer Service Hours

Live customer service representatives from MetaBank are available 24 hours a day seven days a week.

MetaBank Customer Support Phones

• MetaBank Customer Support Phone is 1-866-550-6382. Live customer service representatives from MetaBank are available 24 hours a day seven days a week.
• For Broadband Lane you need to dial 1-833-898-0023.
• For Investor Relations you need to dial 1-877-497-7497.

MetaBank Mailing Addresses

MetaBank Corporate Headquarters:
MetaBank
5501 South Broadband Lane
Sioux Falls, South Dakota 57108

MetaBank Live Chat Support

MetaBank doesn’t offer live chat support. The best way to contact MetaBank is to call them at 1-866-550-6382.

MetaBank support e-mail

• To contact MetaBank support send an e-mail to [email protected]
• For Privacy Policy send an e-mail to [email protected]
• For questions about media send an e-mail to [email protected]
• For Investor Relations send an e-mail to [email protected]

MetaBank Fax Number

MetaBank does not have a fax number. Instead you can use 1-866-550-6382 phone number to contact MetaBank.

MetaBank Help Center

• You can get more information about MetaBank Customers on the MetaBank Customers Support page.

MetaBank Opening Hours

Monday 8:30am to 5pm
Tuesday 8:30am to 5pm
Wednesday 8:30am to 5pm
Thursday 8:30am to 5pm
Friday 8:30am to 5pm
Saturday closed
Sunday closed

Metabank Headquarters

View Metabank headquarters location on a map.

Reach Real Person in Metabank by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Metabank Facebook account or Metabank Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Metabank are provided above.

What to do if Metabank Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Metabank customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in MetaBank Customer Service are the most accurate.

If you successfully reached a live customer service agent in Metabank please leave your instructions in the comments section below so everyone can use it.