If you need to speak to a live customer service representative in MetaBank customer service you need to dial 1-866-550-6382. To speak with a live agent, you need to press 1 (if you have a prepaid card or payroll card), after enter the first 6 digits of your card or account number or stay on the line (typical waiting time is about 1-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you have a prepaid card or payroll card press 1.
- If you are coming to see if a direct deposit is posted to your account press 2.
- If you are calling regarding unclaimed property press 3.
- If you have a tax question press 4.
- If you are a merchant, business, financial institution or have a 1099 question press 5.
MetaBank Customer Service Hours
Live customer service representatives from MetaBank are available 24 hours a day seven days a week.
MetaBank Customer Support Phones
- MetaBank Customer Support Phone is 1-866-550-6382. Live customer service representatives from MetaBank are available 24 hours a day seven days a week.
- For Broadband Lane you need to dial 1-833-898-0023.
- For Investor Relations you need to dial 1-877-497-7497.
MetaBank Mailing Addresses
MetaBank Corporate Headquarters:
MetaBank
5501 South Broadband Lane
Sioux Falls, South Dakota 57108
MetaBank Live Chat Support
MetaBank doesn’t offer live chat support. The best way to contact MetaBank is to call them at 1-866-550-6382.
MetaBank support e-mail
- To contact MetaBank support send an e-mail to [email protected]
- For Privacy Policy send an e-mail to [email protected]
- For questions about media send an e-mail to [email protected]
- For Investor Relations send an e-mail to [email protected]
MetaBank Fax Number
MetaBank does not have a fax number. Instead you can use 1-866-550-6382 phone number to contact MetaBank.
MetaBank Help Center
- You can get more information about MetaBank Customers on the MetaBank Customers Support page.
MetaBank Opening Hours
Monday 8:30am to 5pm
Tuesday 8:30am to 5pm
Wednesday 8:30am to 5pm
Thursday 8:30am to 5pm
Friday 8:30am to 5pm
Saturday closed
Sunday closed