How to Talk to a Live Person in Medicare Customer Service

If you need to speak to a live customer service representative in Medicare customer service you need to dial 1-800-MEDICARE (1-800-633-4227). To speak with a live agent, you need to say “Agent” or press 0 and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively, you can use the following other options available in the customer service phone menu:

  • Say “Claim Status” or press 1.
  • Say “Coverage and Benefits” or press 2.
  • Say “Premium payments” or press 3.
  • Say “Preventive exams” or press 4.
  • Say “Deductible” or press 5.
  • Say “Help me with something else” or press 6.
  • Say “Agent” or press 0.

Medicare Customer Service Hours

Live customer service representatives from Medicare available 24 hours a day seven days a week.

Medicare Customer Service Phones

  • Medicare customer service phone number is 1-800-633-4227. Live customer service representatives from Medicare are available 24 hours a day seven days a week.
  • For TTY you need to dial 1-877-486-2048.

Medicare Social Networks Customer Service

Medicare Mailing Addresses

Medicare Contact Center Operations:
PO Box 1270
Lawrence, KS 66044

Medicare Live Chat Support

Medicare doesn’t offer live chat support. Best way to contact Medicare is to call them at 1-800-633-4227.

Medicare support e-mail

Medicare doesn’t offer live support via e-mail. Best way to contact Medicare is to call them at 1-800-633-4227.

Medicare Help Center

You can get more information about Medicare on the Medicare Help page.

Medicare Opening Hours

24 hours a day seven days a week.

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