If you need to speak to a live customer service representative in Medicare customer service you need to dial 1-800-MEDICARE (1-800-633-4227). To speak with a live agent, you need to say “Agent” or press 0 and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively, you can use the following other options available in the customer service phone menu:
- Say “Claim Status” or press 1.
- Say “Coverage and Benefits” or press 2.
- Say “Premium payments” or press 3.
- Say “Preventive exams” or press 4.
- Say “Deductible” or press 5.
- Say “Help me with something else” or press 6.
- Say “Agent” or press 0.
Medicare Customer Service Hours
Live customer service representatives from Medicare available 24 hours a day seven days a week.
Medicare Customer Service Phones
- Medicare customer service phone number is 1-800-633-4227. Live customer service representatives from Medicare are available 24 hours a day seven days a week.
- For TTY you need to dial 1-877-486-2048.
Medicare Social Networks Customer Service
- You can reach Medicare support via Medicare Twitter page
- You can view latest Medicare videos on Medicare Youtube page
Medicare Mailing Addresses
Medicare Contact Center Operations:
PO Box 1270
Lawrence, KS 66044
Medicare Live Chat Support
Medicare doesn’t offer live chat support. Best way to contact Medicare is to call them at 1-800-633-4227.
Medicare support e-mail
Medicare doesn’t offer live support via e-mail. Best way to contact Medicare is to call them at 1-800-633-4227.
Medicare Help Center
You can get more information about Medicare on the Medicare Help page.
Medicare Opening Hours
24 hours a day seven days a week.
View Medicare headquarters location on a map.
Reach Real Person in Medicare by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Medicare Facebook account or Medicare Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Medicare are provided above.
What to do if Medicare Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Medicare customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Medicare Customer Service are the most accurate.
If you successfully reached a live customer service agent in Medicare please leave your instructions in the comments section below so everyone can use it.