If you need to contact a live person in McDonald’s customer service you need to dial 1-800-244-6227. To speak with a live agent you need to stay on the line (typical waiting time is about 2-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For anything related to employment at McDonald’s or for information obtaining a W-2 form press 1.
• For McDonald’s customers press 2.
  • For information or questions about McDonald’strick treat, win promotion please press 1
  • Otherwise stay on the line

McDonald’s Customer Service Hours

McDonald’s live customer service agents are available from 7am to 7pm CST seven days a week.

McDonald’s Phone Customer Service

McDonald’s customer service phone number is 1-800-244-6227. Live customer service agents are available from 7am to 7pm CST seven days a week.

McDonald’s Social Networks Customer Service

• McDonald’s customer service could be contacted via McDonald’s Facebook page
• You can also reach McDonald’s support via McDonald’s Twitter page
• You can view latest McDonald’s photos on McDonald’s Instagram page
• You can view latest McDonald’s videos on McDonald’s Youtube page

McDonald’s Mailing Addresses

For McDonald’s Corporation:
2111 McDonald’s Dr.,
Oak Brook, IL 60523

McDonald’s Live Chat Support

McDonald’s doesn’t offer live chat support. Best way to contact McDonald’s is to call them at 1-800-244-6227.

McDonald’s support e-mail

McDonald’s doesn’t offer live support e-mail. Best way to contact McDonald’s is to call them at 1-800-244-6227.

McDonald’s Help Center

You can view more information about McDonald’s on the McDonald’s Help Center page.