If you need to contact a live person in Mastercard customer service you need to dial 1-800-627-8372. To speak with a live agent, you need to press 1 (for English) at the first prompt, press 4 at the second prompt and stay on the line (typical waiting time is about 3-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are MasterCard cardholder press 1.
- If are a merchant press 2.
- If you are financial institution press 3.
- If you are not currently a MasterCard cardholder and would like more information press 4.
MasterCard Service Options
MasterCard Customer Service Hours
MasterCard live customer service agents are available 24 hours a day seven days a week.
MasterCard Customer Service Phone Number
MasterCard customer service phone number is 1-800-627-8372.
You can view other customer service phone numbers on this page: https://www.mastercard.us/content/dam/mccom/global/documents/global-services-phone-numbers.pdf.
MasterCard Social Networks Customer Service
- MasterCard customer service could be contacted via MasterCard Facebook page
- You can also reach MasterCard support via MasterCard Twitter page
- You can also view MasterCard careers via MasterCard Linkedin page
- You can view latest MasterCard videos on MasterCard Youtube page
MasterCard Help Center
You can ask a question about MasterCard on the MasterCard Help Center page.
MasterCard support e-mail
You can send e-mail on this page: https://www.mastercard.us/en-us/ask-mastercard-webform.html.
MasterCard Live Chat Support
MasterCard doesn’t offer live chat support. Best way to contact MasterCard is to call them at 1-800-627-8372.