If you need to contact a live person in Mastercard customer service you need to dial 1-800-627-8372. To speak with a live agent, you need to press 1 (for English) at the first prompt, press 4 at the second prompt and stay on the line (typical waiting time is about 3-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are MasterCard cardholder press 1.
- If are a merchant press 2.
- If you are financial institution press 3.
- If you are not currently a MasterCard cardholder and would like more information press 4.
MasterCard Service Options
MasterCard Customer Service Hours
MasterCard live customer service agents are available 24 hours a day seven days a week.
MasterCard Customer Service Phone Number
MasterCard customer service phone number is 1-800-627-8372.
You can view other customer service phone numbers on this page: https://www.mastercard.us/content/dam/mccom/global/documents/global-services-phone-numbers.pdf.
MasterCard Social Networks Customer Service
- MasterCard customer service could be contacted via MasterCard Facebook page
- You can also reach MasterCard support via MasterCard Twitter page
- You can also view MasterCard careers via MasterCard Linkedin page
- You can view latest MasterCard videos on MasterCard Youtube page
MasterCard Help Center
You can ask a question about MasterCard on the MasterCard Help Center page.
MasterCard support e-mail
You can send e-mail on this page: https://www.mastercard.us/en-us/ask-mastercard-webform.html.
MasterCard Live Chat Support
MasterCard doesn’t offer live chat support. Best way to contact MasterCard is to call them at 1-800-627-8372.
Reach Real Person in Mastercard by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Mastercard Facebook account or Mastercard Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Mastercard are provided above.
What to do if Mastercard Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Mastercard customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Mastercard Customer Service are the most accurate.
If you successfully reached a live customer service agent in Mastercard please leave your instructions in the comments section below so everyone can use it.