MassHealth Phone Number is 1-800-841-2900.
Business Hours for MassHealth Phone:
- Monday from 8am to 5pm
- Tuesday from 8am to 5pm
- Wednesday from 8am to 5pm
- Thursday from 8am to 5pm
- Friday from 8am to 5pm
- Saturday closed
- Sunday closed
How to Talk to a Live Person in MassHealth Customer Service
If you need to speak to a live customer service representative in MassHealth, dial 1-800-841-2900, press 1 (for English), then press 2 (if you’re not a MassHealth member), after press 1 (if you’re calling to apply for MassHealth coverage) and stay on the line (typical waiting time is about 5-15 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you’re a current MassHealth member press 1.
- If you’re not a MassHealth member press 2.
- If you are a MassHealth provider including doctors nurses and other health professionals press 3.
If you press 2 in the above menu you will get the following sub-menu:
- If you’re calling to apply for MassHealth coverage press 1.
- If you’re calling to check on documents you recently provided us press 2.
- If you’re calling on behalf of a member to check on their eligibility or renewal press 3.
- If you’re calling in regard to your eligibility press 4.
MassHealth Customer Support Phones
- MassHealth Customer Support Phone is 1-800-841-2900. Live customer service representatives from MassHealth are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
MassHealth Social Networks Customer Service
- Facebook: https://www.facebook.com/massgov
- Twitter: https://twitter.com/massgov
- Instagram: https://www.instagram.com/massgov/
- Youtube: https://www.youtube.com/user/massgov
- Linkedin: https://www.linkedin.com/company/commonwealth-of-massachusetts
MassHealth support e-mail
MassHealth doesn’t offer live support via e-mail.
MassHealth Live Chat Support
MassHealth doesn’t offer live chat support. The best way to contact MassHealth is to call them at 1-800-841-2900.
MassHealth Help Center
- You can get more information about MassHealth Customers on the MassHealth Customers Support page.
Masshealth Customer Service Phone Number 800 841 2900 Headquarters
Reach Real Person in Masshealth Customer Service Phone Number 800 841 2900 by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Masshealth Customer Service Phone Number 800 841 2900 Facebook account or Masshealth Customer Service Phone Number 800 841 2900 Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Masshealth Customer Service Phone Number 800 841 2900 are provided above.
What to do if Masshealth Customer Service Phone Number 800 841 2900 Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Masshealth Customer Service Phone Number 800 841 2900 customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on MassHealth Customer Service Phone Number are the most accurate.
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