How to Talk to a Live Person in Lufthansa Customer Service

In order to speak to a live person in Lufthansa customer service, you need to dial 1-800-645-3880. To speak with a live agent, you need to stay on the line.

For your convenience we included the main menu of the Lufthansa phone customer service system below:

  • For Lufthansa’s flight arrival and departure information please press 1.
  • To make a new booking or for general fare inquiries please press 2.
  • For changes or questions with regards to an existing booking please press 3.
  • If you are a travel agent please press 4.
  • If you are Miles and More Blue Card holder and would like to make miles and more reservations or have miles and more information please press 5.
  • If you are Miles and More frequent traveler with a Silver Card please press 6.
  • If you are Miles and More senator member with a Gold Card please press 7.

Lufthansa Customer Service Options

Lufthansa Phone Customer Service

  • For text telephone for hearing impaired (TTY) you need to dial 1-866-846-4283.
  • Lufthansa Social Support

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