If you need to speak to a live customer service representative in LOWES customer service you need to dial 1-800-445-6937. To speak with a live agent, you need to stay on the line (typical waiting time is about 2-3 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To place a new order or for information on a product you were interested in press 1.
- For help with an existing order or previous purchase press 2.
- For parts or repairs press 3.
- To provide feedback on your Lowe’s experience or for company information press 4.
- For credit card or gift card press 5.
- To hear these options again press 8.
LOWES Customer Service Hours
Live customer service representatives from LOWES are available from 8am to 10am EST Monday-Saturday, from 8am to 9am EST Sunday.
LOWES Phone Customer Service
- LOWES customer service phone number is 1-800-445-6937. Live customer service representatives are available from 8am to 10am EST Monday-Saturday, from 8am to 9am EST Sunday.
- For Sales you need to dial 1-877-465-6937.
- For Lowe’s Credit Accounts you need to dial 1-800-444-1408.
- For Parts, Service & Warranties you need to dial 1-888-775-6937.
LOWES Social Networks Customer Service
- LOWES customer service could be contacted via LOWES Facebook page. Typically LOWES customer service representative replies within an hour.
- You can also reach LOWES support via LOWES Twitter page
- You can view latest LOWES videos on LOWES Youtube page
- You can view latest LOWES photos on LOWES Instagram page
LOWES Live Chat Support
LOWES doesn’t offer live chat support. Best way to contact LOWES is to call them at 1-800-445-6937.
LOWES Mailing Addresses
Online gift card information:
Lowe’s Media Commerce (747)
P.O. Box 1111
North Wilkesboro, NC 28656-001
Corporate gift card information:
Call Center Commerce #747
Mail Code CON8
1605 Curtis Bridge Road
Wilkesboro, NC 28697
LOWES Online Customer Resources
You can search more information about LOWES on the LOWES Help Page.
LOWES support e-mail
LOWES Opening Hours
Monday 9am to 5:30pm
Tuesday 9am to 5:30pm
Wednesday 9am to 5:30pm
Thursday 9am to 9pm
Friday 9am to 9pm
Saturday 9am to 6pm
Sunday 10am to 5pm