If you need to speak to a live customer service representative in LOWES customer service you need to dial 1-800-445-6937. To speak with a live agent, you need to stay on the line (typical waiting time is about 2-3 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To place a new order or for information on a product you were interested in press 1.
- For help with an existing order or previous purchase press 2.
- For parts or repairs press 3.
- To provide feedback on your Lowe’s experience or for company information press 4.
- For credit card or gift card press 5.
- To hear these options again press 8.
LOWES Customer Service Hours
Live customer service representatives from LOWES are available from 8am to 10am EST Monday-Saturday, from 8am to 9am EST Sunday.
LOWES Phone Customer Service
- LOWES customer service phone number is 1-800-445-6937. Live customer service representatives are available from 8am to 10am EST Monday-Saturday, from 8am to 9am EST Sunday.
- For Sales you need to dial 1-877-465-6937.
- For Lowe’s Credit Accounts you need to dial 1-800-444-1408.
- For Parts, Service & Warranties you need to dial 1-888-775-6937.
LOWES Social Networks Customer Service
- LOWES customer service could be contacted via LOWES Facebook page. Typically LOWES customer service representative replies within an hour.
- You can also reach LOWES support via LOWES Twitter page
- You can view latest LOWES videos on LOWES Youtube page
- You can view latest LOWES photos on LOWES Instagram page
LOWES Live Chat Support
LOWES doesn’t offer live chat support. Best way to contact LOWES is to call them at 1-800-445-6937.
LOWES Mailing Addresses
Online gift card information:
Lowe’s Media Commerce (747)
P.O. Box 1111
North Wilkesboro, NC 28656-001
Corporate gift card information:
Call Center Commerce #747
Mail Code CON8
1605 Curtis Bridge Road
Wilkesboro, NC 28697
LOWES Online Customer Resources
You can search more information about LOWES on the LOWES Help Page.
LOWES support e-mail
LOWES Opening Hours
Monday 9am to 5:30pm
Tuesday 9am to 5:30pm
Wednesday 9am to 5:30pm
Thursday 9am to 9pm
Friday 9am to 9pm
Saturday 9am to 6pm
Sunday 10am to 5pm
Reach Real Person in Lowes by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Lowes Facebook account or Lowes Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Lowes are provided above.
What to do if Lowes Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Lowes customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Lowe’s Customer Service are the most accurate.
If you successfully reached a live customer service agent in Lowes please leave your instructions in the comments section below so everyone can use it.