If you need to speak to a live customer service representative in Lloyds Bank customer service you need to dial 0345-300-0000. To speak with a live agent, you need to say “speak with an agent” and stay on the line (typical waiting time is about 2-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• To hear your balance press 1.
• For self-service press the hash key.
• Otherwise, say the reason for your call.

Lloyds Bank Customer Service Hours

Live customer service representatives from Lloyds Bank are available from 7am to 11pm Monday-Sunday.

Lloyds Bank Customer Support Phones

• Lloyds Bank Customer Support Phone is 0345-300-0000 or 44-1733-347-007 (from abroad). Live customer service representatives from Lloyds Bank are available from 7am to 11pm Monday-Sunday.
• For Business accounts you need to dial 0345-072-5555. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
• For Internet banking queries you need to dial 0345-606-6529 or +44-1733-232030 (from outside the UK). Live customer service representatives are available from 7am to 10pm Monday-Friday, from 8am to 6pm Saturday-Sunday.
• For Overdraft referrals you need to dial 0800-015-0032. Live customer service representatives are available from 9am to 7pm Monday-Friday, from 9am to 4pm Saturday, Sunday closed.
• For Lost or stolen card you need to dial 0800-096-9779. Live customer service representatives are available 24/7.
• For Lloyds Bank Private Banking you need to dial 0345-300-2750. Live customer service representatives from Lloyds Bank are available from 7am to 11pm Monday-Sunday.
• For Car insurance quotes and sales you need to dial 0330-018-1403.
• For Home insurance you need to dial 0345-605-0521. Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
• For Mortgage queries you need to dial 0800-783-3534. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 4pm Saturday, Sunday closed.
• For Help with bereavement you need to dial 0800-015-0012. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
• For Help with an Online Travel Money Order you need to dial 0345-606-6529.
• For Lloyds Bank adviser appointments you need to dial 0345-602-1997. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 8am to 4pm Saturday, Sunday closed.
• For Investments you need to dial 0345-606-0560.
• You can get all customer service phone numbers on the Lloyds Bank Contact page.

Lloyds Bank Social Networks Customer Service

• Lloyds Bank customer service could be contacted via Lloyds Bank Facebook page. Typically Lloyds Bank customer service representative replies within an hour.
• You can also reach Lloyds Bank support via Lloyds Bank Twitter page
• You can view latest Lloyds Bank videos on Lloyds Bank Youtube page

Lloyds Bank Mailing Addresses

ERT Letter Reference:
Customer Solutions
PO Box 24165
69 Morrison Street
EDINBURGH
EH3 1HD

CRT/SWRT Letter Reference:
Customer Solutions
PO Box 24183
69 Morrison Street
EDINBURGH
EH3 1JA

WRT/GRT Letter Reference:
Customer Solutions
Wealth/GI
PO Box 28150
Edinburgh
EH16 9DD

Lloyds Bank Live Chat Support

You can start a live chat session with a Lloyds Bank Support Agent on the Lloyds Bank Support page. To speak with a live agent, you need to press the “Ask Us” green button in the right of the screen. Chat is available 24/7.

Lloyds Bank support e-mail

• For Customer solutions questions send an e-mail to [email protected]

Lloyds Bank Help Center

• You can get more information about Lloyds Bank Customers on the Lloyds Bank Customers Support page.

Lloyds Bank Opening Hours

You can find more information about Lloyds Bank opening hours on the Lloyds Bank Branches Locator Page.