If you need to contact a live person in Liberty Mutual customer service you need to dial 1-800-290-7933. To speak with a live agent, you need to stay on the line (typical waiting time is about 3-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• Say “claims” or press 1.
• Say “billing” or press 2.
• Say “documents” or press 3.
• Say “service” or press 4.
• Say “sales” or press 5.
• Say “lienholders” or “mortgages” or press 6.

Liberty Mutual Customer Service Hours

Liberty Mutual live customer service agents are available from 8am to 10pm ET Monday-Friday, from 8am to 8pm EST Saturday, from 11am to 5pm EST Sunday.

Liberty Mutual Phone Customer Service

• Liberty Mutual customer service phone number is 1-800-290-7933. Live customer service agents are available from 8am to 10pm EST Monday-Friday, from 8am to 8pm EST Saturday, from 11am to 5pm EST Sunday.
• To Talk to sales you need to dial 1-800-295-3520. Live customer service agents are available from 7am to 1am EST Monday-Friday, from 7am to 11.30pm EST Saturday, from 9am to 10pm EST Sunday.
• For Claims support you need to dial 1-833-218-0213. Live customer service agents are available 24 hours a day seven days a week.
• For Contact Life Insurance you need to dial 1-800-451-7065. Live customer service agents are available from 8am to 6am EST Monday-Friday.
• To Report fraud you need to dial 1-617-357-9500.
• For Roadside Assistance you need to dial 1-800-426-9898. Live customer service agents are available 24 hours a day seven days a week.

Liberty Mutual Social Networks Customer Service

• Liberty Mutual customer service could be contacted via Liberty Mutual Facebook page
• You can also reach Liberty Mutual support via Liberty Mutual Twitter page
• You can view latest Liberty Mutual videos on Liberty Mutual Youtube page

Liberty Mutual Mailing Addresses

Corporate Headquarters:
Liberty Mutual Group, Inc.
175 Berkeley Street
Boston, MA 02116

Life Insurance Address:
Liberty Life Assurance
Company of Boston
100 Liberty Way
Dover, NH 03820

Billing Address:
Liberty Mutual Insurance Group
Personal Market – RPC
PO Box 1604
New York, NY 10116-1604

Liberty Mutual Live Chat Support

Liberty Mutual doesn’t offer live chat support. Best way to contact Liberty Mutual is to call them at 1-800-290-7933.

Liberty Mutual Help Center

You can view more information about Liberty Mutual on the Liberty Mutual Support Center page.

Liberty Mutual e-mail Customer Service

• For General Customer Support via e-mail use following Liberty Mutual contact form by clicking the “Email us” button next to “General Customer Support”.
• For Life Insurance Support via e-mail use following Liberty Mutual contact form by clicking the “Email us” button next to “General Customer Support”.