If you need to contact a live person in Lenovo customer service you need to dial 1-855-253-6686. To speak with a live agent, you need to press 1 at the first prompt, then press 4 at the second prompt and stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are calling to check the status of an order or to request a change to an existing order press 1.
- If you are calling to place an order for a Lenovo product press 2.
- If you are calling for technical support on your Lenovo product press 3.
- If you know the extension of the person you are trying to reach press 4.
- To repeat this menu press star key.
Lenovo Customer Service Hours
Lenovo live customer service agents are available from 9am to 9pm EST Monday-Friday.
Lenovo Customer Service Phones
- Lenovo customer service phone number is 1-855-253-6686. Live customer service representatives are available from 9am to 9pm EST Monday-Friday.
- For sales you need to dial 1-855-253-6686.
- For replacement parts sales you need to dial 1-855-253-6686. Live customer service representatives are available from 9am to 6pm EST Monday-Friday.
- For small business you need to dial 1-866-426-0911. Live customer service representatives are available from 9am to 7pm EST Monday-Friday.
Lenovo Social Networks Customer Service
- Lenovo customer service could be contacted via Lenovo Facebook page. Typically customer service representative replies within an hour.
- You can also reach Lenovo support via Lenovo Twitter page
- You can view latest Lenovo videos on Lenovo Youtube page
- You can view latest Lenovo photos on Lenovo Instagram page
Lenovo Live Chat Support
You can start a live chat session with a Lenovo Support Agent on the Lenovo Help page by clicking the “Chat” or “CHAT Available 24/7” button. Chat is available 24 hours a day seven days a week.
Lenovo support e-mail
Lenovo doesn’t offer live support e-mail. Best way to contact Lenovo is to call them at 1-855-253-6686.
Lenovo Help Community Customer Service
You can ask a question about Lenovo on the Lenovo Help Community.
View Lenovo headquarters location on a map.
Reach Real Person in Lenovo by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Lenovo Facebook account or Lenovo Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Lenovo are provided above.
What to do if Lenovo Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Lenovo customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Lenovo Customer Service are the most accurate.
If you successfully reached a live customer service agent in Lenovo please leave your instructions in the comments section below so everyone can use it.