If you need to talk to a live person in Kroger customer service you need to dial 1-800-576-4377 phone number. To speak with a live agent, you need to press 2.
Live customer service agents are available Monday-Friday 8am to midnight EST. Saturday-Sunday 8am to 9.30pm EST.
For your convenience we included the main menu of the Kroger customer service system below:
- If you have questions about your fuel point balance or fuel discounts press 1.
- For the retail store, pharmacy, or the little clinic location nearest you press 2.
- To speak to a customer service adviser regarding your loyalty card or fuel programs, a store experience, or a community rewards programs press 3.
- If you have questions about digital account, digital coupons or our website press 4.
- If you have questions or concerns regarding products which were purchased in our stores, or if your call is concerning a national or local recall announcement press 5.
- For questions about our $4 generic drug programs, or to schedule your flu shot, press 6.
- For our gift-card services press 7.
- If you wish to know more about the products and services we provide, press 8.
Kroger Service Options
Kroger Phone Customer Service
Kroger Social Support
- Kroger customer support could be contacted via Kroger Facebook page
- You can also reach Kroger support via Kroger Twitter page
- You can also reach Kroger support via Kroger Youtube page
Kroger Customer Service Mailing Addresses
The Kroger Co.
1014 Vine Street
Cincinnati, Ohio 45202