If you need to speak to a live customer service representative in Kia Motors Finance customer service you need to dial 1-866-331-5632. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• To make a payment or for payment information press 1.
• For payoff or lease balance press 2.
• For title information press 3.
• For other services press 4.
• For requests related to the California Consumer Privacy Act also known as CCPA press 5.
• To repeat these options press the star key.

Kia Motors Finance Customer Service Hours

Live customer service representatives from Kia Motors Finance are available from 8am to 9pm ET Monday-Friday, Saturday-Sunday closed.

Kia Motors Finance Customer Support Phones

• Kia Motors Finance Customer Support Phone is 1-866-331-5632. Live customer service representatives from Kia Motors Finance are available from 8am to 9pm ET Monday-Friday, Saturday-Sunday closed.
• For Lease-End Servicing Team you need to dial 1-855-537-8542. Live customer service representatives are available from 8am to 9pm ET Monday-Friday, Saturday-Sunday closed.
• For Collections Department you need to dial 1-866-344-5632. Live customer service representatives are available from 8am to 10pm ET Monday-Friday, from 8am to 4:30pm ET Monday-Friday Saturday, from 8am to 5pm ET Sunday.
• For 24-hour Roadside Assistance you need to dial 1-800-333-4542. Live customer service representatives are available 24 hours a day seven days a week.

Kia Motors Finance Mailing Addresses

Finance Payments:
Kia Finance America
PO Box 650805
Dallas, TX 75265-0805

Lease Payments:
Kia Finance America
PO Box 660891
Dallas, TX 75266-0891

Written correspondence only:
Kia Finance America
PO Box 20825
Fountain Valley, CA 92728

Direct Credit Disputes:
Kia Finance America – Credit Dispute
PO Box 20835
Fountain Valley, CA 92728

Kia Motors Finance Live Chat Support

You can start a live chat session with a Kia Motors Finance Support Agent on the Kia Motors Finance Contact page. To speak with a live agent, you need to press the “Chat” icon in the bottom right corner of the page.

Kia Motors Finance support e-mail

• To contact Kia Motors Finance via e-mail you need to go to the Kia Motors Finance Contact page, fill in the form and press the “Send Message” button.

Kia Motors Finance Fax Number

Kia Motors Finance does not have a fax number. Instead you can use 1-866-331-5632 phone number to contact Kia Motors Finance.

Kia Motors Finance Help Center

• You can get more information about Kia Motors Finance Customers on the Kia Motors Finance Customers Support page.

Kia Motors Finance Opening Hours

Monday 8am to 9pm ET
Tuesday 8am to 9pm ET
Wednesday 8am to 9pm ET
Thursday 8am to 9pm ET
Friday 8am to 9pm ET
Saturday closed
Sunday closed