Number for Live PersonIf you need to speak to a live customer service representative in JPay customer service you need to dial 1-800-574-5729. To speak with a live agent, you need to press 3 (if you’re calling about release cards), then press 1 (for English), after entering your 16 digits card number and then press the pound key or press 9 (to report the card lost or stolen) and stay on the line (typical waiting time is about 5-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To look up an account for a different phone number press 1.
- To create a new account press 2.
- If you’re calling about release cards press 3.
- If you’re calling about release tablet media press 4.
JPay Customer Service Hours
Live customer service representatives from JPay are available 24 hours a day seven days a week.
JPay Customer Support Phones
- JPay Customer Support Phone is 1-800-574-5729. Live customer service representatives from JPay are available 24 hours a day seven days a week.
JPay Social Networks Customer Service
- JPay customer service could be contacted via JPay Facebook page. Typically JPay customer service representative replies within an hour.
- You can also reach JPay support via JPay Twitter page
JPay Mailing Addresses
JPay LLC
3450 Lakeside Dr, Ste 100
Miramar, FL 33027
JPay Support Community
You can get the answers to your questions about JPay on the JPay Forum page. Community Support representative are available 24 hours a day seven days a week.
JPay Live Chat Support
JPay doesn’t offer live chat support. The best way to contact JPay is to call them at 1-800-574-5729.
JPay support e-mail
- To contact JPay via e-mail you need to go to the JPay Contact page, fill in the form and press the “Submit” button.
- For Press Inquiries send an e-mail to [email protected]
JPay Fax Number
JPay does not have a fax number. Instead you can use 1-800-574-5729 phone number to contact JPay.
JPay Help Center
- You can get more information about JPay Customers on the JPay Customers Support page.
JPay Opening Hours
24/7