If you need to speak to a live customer service representative in JPay customer service you need to dial 1-800-574-5729. To speak with a live agent, you need to press 3 (if you’re calling about release cards), then press 1 (for English), after entering your 16 digits card number and then press the pound key or press 9 (to report the card lost or stolen) and stay on the line (typical waiting time is about 5-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To look up an account for a different phone number press 1.
- To create a new account press 2.
- If you’re calling about release cards press 3.
- If you’re calling about release tablet media press 4.
JPay Customer Service Hours
Live customer service representatives from JPay are available 24 hours a day seven days a week.
JPay Customer Support Phones
- JPay Customer Support Phone is 1-800-574-5729. Live customer service representatives from JPay are available 24 hours a day seven days a week.
JPay Social Networks Customer Service
- JPay customer service could be contacted via JPay Facebook page. Typically JPay customer service representative replies within an hour.
- You can also reach JPay support via JPay Twitter page
JPay Mailing Addresses
3450 Lakeside Dr, Ste 100
Miramar, FL 33027
JPay Support Community
You can get the answers to your questions about JPay on the JPay Forum page. Community Support representative are available 24 hours a day seven days a week.
JPay Live Chat Support
JPay doesn’t offer live chat support. The best way to contact JPay is to call them at 1-800-574-5729.
JPay support e-mail
- To contact JPay via e-mail you need to go to the JPay Contact page, fill in the form and press the “Submit” button.
- For Press Inquiries send an e-mail to [email protected]
JPay Fax Number
JPay does not have a fax number. Instead you can use 1-800-574-5729 phone number to contact JPay.
JPay Help Center
- You can get more information about JPay Customers on the JPay Customers Support page.
JPay Opening Hours
Reach Real Person in Jpay by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Jpay Facebook account or Jpay Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Jpay are provided above.
What to do if Jpay Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Jpay customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in JPay Customer Service are the most accurate.
If you successfully reached a live customer service agent in Jpay please leave your instructions in the comments section below so everyone can use it.