If you need to contact a live person in Jackson Hewitt customer service you need to dial 1-800-234-1040. To speak with a live agent, you need to press 0 (to be transferred to the next available national client care representative), then press 4 (for all other inquiries) and stay on the line (typical waiting time is about 5-10 minutes).
Alternatively, you can use the following other options available in the customer service phone menu:
- To find an office to prepare near you or the schedule or change an appointment press 1.
- For questions about the status of your No Fee or Go Big Refund Advance from MetaBank press 2.
- For questions about the status or your state or federal tax refund press 3.
- For a copy of a previous year return or adjusted gross income press 4.
- For help with jacksonhewitt.com online tax prep or MyJH account press 5.
- For questions about Jackson Hewitt tax debt resolution servise press 6.
- For questions about attending Jackson Hewitt tax school press 7.
- To be transferred to the next available national client care representative press 0.
Jackson Hewitt Customer Service Hours
Live customer service representatives are available from 8am to Midnight EST Monday-Friday, from 10am to 7pm EST Saturday-Sunday.
Jackson Hewitt Customer Service Phones
- Jackson Hewitt customer service phone number is 1-800-234-1040. Live customer service representatives are available from 8am to Midnight EST Monday-Friday, from 10am to 7pm EST Saturday-Sunday.
- If you observe or become aware of a violation of the federal Internal Revenue Code, state law, or any other unlawful or unethical conduct relating to the preparation of your tax return, or you suspect tax preparer fraud you need to dial 1-855-718-4689.
Jackson Hewitt Mailing Addresses
Jackson Hewitt Tax Service, Inc.
3 Sylvan Way Suite 301
Parsippany, New Jersey 07054
Jackson Hewitt Social Networks Customer Service
- Jackson Hewitt customer service could be contacted via Jackson Hewitt Facebook page. Typically customer service replies within an hour.
- You can also reach Jackson Hewitt support via Jackson Hewitt Twitter page
- You can view latest Jackson Hewitt videos on Jackson Hewitt Youtube page
Jackson Hewitt Live Chat Support
You can start a live chat session with a Jackson Hewitt Support Agent on the Jackson Hewitt Contact page by clicking the “Chat Now” button. Chat is available from 8am to Midnight EST Monday-Friday, from 10am to 7pm EST Saturday-Sunday.
Jackson Hewitt support e-mail
Jackson Hewitt doesn’t offer live support via e-mail. Best way to contact Jackson Hewitt is to call them at 1-800-234-1040.
Jackson Hewitt Help Center
You can see more information about Jackson Hewitt on the Jackson Hewitt Help Center page.
Jackson Hewitt Opening Hours
Monday 8am to Midnight EST
Tuesday 8am to Midnight EST
Wednesday 8am to Midnight EST
Thursday 8am to Midnight EST
Friday 8am to Midnight EST
Saturday 10am to 7pm EST
Sunday 10am to 7pm EST
Jackson Hewitt Headquarters
View Jackson Hewitt headquarters location on a map.
Reach Real Person in Jackson Hewitt by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Jackson Hewitt Facebook account or Jackson Hewitt Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Jackson Hewitt are provided above.
What to do if Jackson Hewitt Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Jackson Hewitt customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Jackson Hewitt Customer Service are the most accurate.
If you successfully reached a live customer service agent in Jackson Hewitt please leave your instructions in the comments section below so everyone can use it.