How to Talk to a Live Person in Internet Essentials Customer Service

If you need to speak to a live customer service representative in Internet Essentials customer service you need to dial 1-855-846-8376. To speak with a live agent, you need to enter or say the 5 digits ZIP code where you want service, then say “more options” or press 5, after say “none of these” or press 4 and stay on the line (typical waiting time is about 1-210 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • Say “Program eligibility” or press 1.
  • Say “Apply” or press 2.
  • Say “Application status” or press 3.
  • Say “Buy a computer” or press 4.
  • Say “More options” or press 5.

Internet Essentials Customer Service Hours

Live customer service representatives from Internet Essentials are available from 8am to midnight EST Monday-Sunday.

Internet Essentials Customer Support Phones

  • Internet Essentials Customer Support Phone is 1-855-846-8376. Live customer service representatives from Internet Essentials are available from 8am to midnight EST Monday-Sunday.
  • For An existing Internet Essentials customer or if you have questions about your account you need to dial 1-800-934-6489. Live customer service representatives are available from 8am to midnight EST Monday-Sunday.

Internet Essentials Social Networks Customer Service

  • Sephora customer service could be contacted via Comcast Facebook page. Typically Comcast customer service representative replies within an hour.

Internet Essentials Live Chat Support

You can start a live chat session with a Internet Essentials Support Agent on the Internet Essentials Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right of your screen.

Internet Essentials support e-mail

Internet Essentials doesn’t offer live support via e-mail.

Internet Essentials Fax Number

Internet Essentials does not have a fax number. Instead you can use 1-855-846-8376 phone number to contact Internet Essentials.

Internet Essentials Help Center

Internet Essentials Opening Hours

Monday 8am to midnight EST
Tuesday 8am to midnight EST
Wednesday 8am to midnight EST
Thursday 8am to midnight EST
Friday 8am to midnight EST
Saturday 8am to midnight EST
Sunday 8am to midnight EST

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