How to Talk to a Live Person in Indiana Department of Workforce Development Customer Service

If you need to speak to a live customer service representative in Indiana Unemployment customer service you need to dial 1-800-891-6499. To speak with a live agent, you need to press 2 (if you are an employee), then press 3 (to speak with an agent) and stay on the line (typical waiting time is about 5-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a claimant press 1.
  • If you are an employee press 2.

If you press 2 in the above menu you will get the following sub-menu:

  • For general information about the employer Self Service registration process press 1.
  • For information about the state information data exchange system otherwise known as sides press 2.
  • To speak with an agent press 3.

Indiana Unemployment Customer Service Hours

Live customer service representatives from Indiana Unemployment are available from 8am to 4:30pm EST Monday-Friday, Saturday-Sunday closed.

Indiana Unemployment Customer Support Phones

  • Indiana Unemployment Customer Support Phone is 1-800-891-6499. Live customer service representatives from Indiana Unemployment are available from 8am to 4:30pm EST Monday-Friday, Saturday-Sunday closed.
  • If you do not have access to a computer or smart phone to file for UI you need to dial 1-800-298-6650.
  • For TDD/TTY line you need to dial 1-317-232-7560.

Indiana Department of Workforce Development Social Networks Customer Service

Indiana Department of Workforce Development Mailing Addresses

Headquarter:
Research and Analysis
10 N. Senate Avenue, SE 211
Indianapolis, IN 46204

Indiana Unemployment Live Chat Support

You can start a live chat session with an IN Unemployment Support Agent on the Indiana Unemployment Contact page. To speak with a live agent, you need to scroll down, then press the “Live Chat with State Information Center” button in the bottom left corner and press the “Live Chat” blue button.

Indiana Unemployment support e-mail

  • For Indiana Department of Workforce Development​​ send an e-mail to [email protected]
  • For general questions and information regarding Indiana Career Ready​​ send an e-mail to [email protected]
  • For individual and employer password reset, email confirmations or any issue or question regarding Indiana Career Connect send an e-mail to [email protected]
  • For general questions regarding Indiana Career Explore​​ send an e-mail to [email protected]

IN Unemployment Help Center

Indiana Unemployment Opening Hours

Monday 8am to 4:30pm EST
Tuesday 8am to 4:30pm EST
Wednesday 8am to 4:30pm EST
Thursday 8am to 4:30pm EST
Friday 8am to 4:30pm EST
Saturday closed
Sunday closed

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