Illinois State Police does not offer phone customer service. You can reach Illinois State Police customer service by email.

Illinois State Police Customer Service Hours

Live customer service representatives from Illinois State Police are available 24 hours a day seven days a week.

Illinois State Police Customer Service Phones

• For FIREARM OWNERS IDENTIFICATION (FOID) you need to dial 1-217-782-7980.
• If you have a question regarding the Firearm Owner’s Identification Card or the Firearm Concealed Carry Act you need to dial 1-217-782-7980.
• For Headquarters you need to dial 1-815-726-6377.
• For the Division of Patrol you need to dial 1-217-524-0191.

Illinois State Police Social Networks Customer Service

• Illinois State Police customer service could be contacted via Illinois State Police Facebook page. Typically Illinois State Police customer service representative replies within an hour.
• You can also reach Illinois State Police support via Illinois State Police Twitter page
• You can view latest Illinois State Police videos on Illinois State Police YouTube page

Illinois State Police Mailing Addresses

Illinois State Police
Firearms Services Bureau
801 South 7th Street
Suite 400 – M
Springfield, Illinois 62703

Illinois State Police, District 5 (Joliet) Headquarters:
16648 S. Broadway Street
Lockport, IL 60441

Illinois State Police Live Chat Support

Illinois State Police doesn’t offer live chat support.

Illinois State Police support e-mail

• For general information or to contact the Illinois State Police send an e-mail to [email protected]
• For Illinois State Police FIREARM OWNERS IDENTIFICATION (FOID) information send an e-mail to [email protected]
• For FOIA Inquiries send an e-mail to [email protected]
• For Media Inquiries send an e-mail to [email protected]

Illinois State Police Help Center

You can find information about FOID Card, Concealed Carry Firearms and other on the Illinois State Police Support page.

Illinois State Police Opening Hours

24 hours a day seven days a week

Illinois State Police Headquarters

View Illinois State Police headquarters location on a map.

Reach Real Person in Illinois State Police by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Illinois State Police Facebook account or Illinois State Police Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Illinois State Police are provided above.

What to do if Illinois State Police Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Illinois State Police customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Illinois State Police Customer Service are the most accurate.

If you successfully reached a live customer service agent in Illinois State Police please leave your instructions in the comments section below so everyone can use it.