If you need to speak to a live customer service representative in the Illinois Department of Revenue customer service you need to dial 1-800-732-8866. To speak with a live agent, you need to say “agent” or stay on the line (typical waiting time is about 5-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For individual income tax say or press 1.
• For withholding income tax say or press 2.
• For business income tax say or press 3.
• For sale or vehicle use tax say or press 4.
• For information regarding other taxes say or press 5.
• To request forms say or press 6.

Illinois Department of Revenue Customer Service Hours

Live customer service representatives from Illinois Department of Revenue are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Illinois Department of Revenue Customer Service Phones

• Illinois Department of Revenue customer service phone number is 1-800-732-8866. Live customer service representatives from Illinois Department of Revenue are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For TDD (telecommunication device for the deaf) you need to dial 1-800-544-5304.

Illinois Department of Revenue Social Networks Customer Service

• Illinois Department of Revenue customer service could be contacted via Illinois Department of Revenue Facebook page. Typically Illinois Department of Revenue customer service representative replies within an hour.
• You can also reach Illinois Department of Revenue support via Illinois Department of Revenue Twitter page
• You can view latest Illinois Department of Revenue videos on Illinois Department of Revenue Youtube page

Illinois Department of Revenue Mailing Addresses

You can find all Illinois Department of Revenue mailing addresses on the Illinois Department of Revenue Mailing Addresses page.

Illinois Department of Revenue Live Chat Support

Illinois Department of Revenue doesn’t offer live chat support. The best way to contact the Illinois Department of Revenue is to call them at 1-800-732-8866.

Illinois Department of Revenue support e-mail

• For Individual Income Tax send an e-mail to [email protected]
• For Business Income Tax or Withholding Income Tax send an e-mail to [email protected]
• For Sales Tax send an e-mail to [email protected]
• For Powers of Attorney (Submissions) send an e-mail to [email protected]
• For ​Collections (email the address on your latest correspondence, if available) send an e-mail to [email protected]
• For Registration send an e-mail to [email protected]
• For Bingo, Pull Tabs, and Charitable Gaming send an e-mail to [email protected]
• For Bonding send an e-mail to [email protected]
• For Enterprise Zones send an e-mail to [email protected]
• For ​MyTax Illinois help send an e-mail to ​[email protected]

Illinois Department of Revenue Help Center

You can get more information about Illinois Department of Revenue on the Illinois Department of Revenue Answer page.

Illinois Department of Revenue Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed

Illinois Department Of Revenue Headquarters

View Illinois Department Of Revenue headquarters location on a map.

Reach Real Person in Illinois Department Of Revenue by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Illinois Department Of Revenue Facebook account or Illinois Department Of Revenue Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Illinois Department Of Revenue are provided above.

What to do if Illinois Department Of Revenue Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Illinois Department Of Revenue customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Illinois Department of Revenue Customer Service are the most accurate.

If you successfully reached a live customer service agent in Illinois Department Of Revenue please leave your instructions in the comments section below so everyone can use it.