If you need to speak to a live customer service representative in IDES customer service you need to dial 1-800-244-5631. To speak with a live agent, you need to press 1 (for English) and stay on the line (typical waiting time is about 10-45 minutes).
To certify for benefits or to inquire about the status of your unemployment insurance claim visit www.ides.illinois.gov or call IDES automated unemployment claim Tele-Serve system at 312-338-4337. These services are available between 5am and 7.30pm Monday-Friday.

Alternatively you can use the following other options available in the customer service phone menu:

• To hear a message regarding the federal stimulus package press 1.
• To hear a message regarding the day of the week on which you should file your claim press 2.

Illinois Unemployment Claims Customer Service Hours

Live customer service representatives from Illinois Unemployment Claims are available from 8:30am to 5pm Monday-Friday, Saturday-Sunday closed.

Illinois Unemployment Claims Customer Service Phones

• Illinois Unemployment Claims customer service phone number is 1-800-244-5631. Live customer service representatives from Illinois Unemployment Claims are available from 8:30am to 5pm Monday-Friday, Saturday-Sunday closed.
• For individuals who have been scheduled for an Appeal hearing you need to dial 1-800-244-5631.
• To help desk for login information (username and password), error messages, or navigating your job search you need to dial 1-877-342-7533.
• For KeyBank Customer Service need to dial 1-866-295-2955.
• You can get all customer service phone numbers on the IDES Contact page.

Illinois Unemployment Claims Social Networks Customer Service

• Illinois Unemployment Claims customer service could be contacted via Illinois Unemployment Claims Facebook page. Typically Illinois Unemployment Claims customer service representative replies within an hour.

IL Unemployment Live Chat Support

Illinois Unemployment Claims doesn’t offer live chat support. The best way to contact Illinois Unemployment Claims is to call them at 1-800-244-5631.

IDES support e-mail

• To contact IDES via e-mail use the following IDES contact form

Illinois Unemployment Claims Help Center

You can get more information about Illinois Unemployment Claims on the Illinois Unemployment Claims FAQ page.

Illinois Department of Employment Security Opening Hours

You can find more information about Illinois Department of Employment Security opening hours on the Illinois Department of Employment Security Office Locator Page.

Illinois Department Of Employment Security Headquarters

View Illinois Department Of Employment Security headquarters location on a map.

Reach Real Person in Illinois Department Of Employment Security by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Illinois Department Of Employment Security Facebook account or Illinois Department Of Employment Security Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Illinois Department Of Employment Security are provided above.

What to do if Illinois Department Of Employment Security Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Illinois Department Of Employment Security customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Illinois Department of Employment Security Customer Service are the most accurate.

If you successfully reached a live customer service agent in Illinois Department Of Employment Security please leave your instructions in the comments section below so everyone can use it.