If you need to speak to a live customer service representative in the In-Home Supportive Services (IHSS) customer service you need to dial 1-888-822-9622. To speak with a live agent, you need to press 1 (for English), then press 7 (for any other inquiries) and stay on the line (typical waiting time is about 10-30 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are enrolled in online services and are experiencing technical issues press 1.
- If you want to hear information about how to access your electronic timesheets press 2.
- If you are an SSI/SSP recipient and would like to apply for Cal-Fresh press 3.
- If you are interested in applying for In-Home Supportive Services press 4.
- If you are a provider and calling for verification of income press 5.
- To reschedule reassessment appointment or request a new reassessment press 6.
- For any other inquiries press 7 or stay on the line.
- To repeat these options press 9.
IHSS Customer Service Hours
Live customer service representatives from IHSS are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
IHSS Customer Support Phones
- IHSS Customer Support Phone is 1-888-822-9622. Live customer service representatives from IHSS are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
- For Apply By Phone you need to dial 1-888-944-4477 or 1-213-744-4477 (Local Number).
- For Apply By Secure Fax (eFax) you need to dial 1-21-947-4591.
- For Americans with Disabilities Act (ADA) you need to dial 1-844-586-5550.
- For Civil Rights Complaint you need to dial 1-562-908-8501.
- For Safely Surrender Baby you need to dial 1-877-222-9723.
- For Substance Use Disorder you need to dial 1-844-804-7500.
- For Welfare Fraud you need to dial 1-800-349-9970.
- For In-Home Supportive Services (IHSS) Telephone Applications you need to dial 1-888- 944-IHSS (toll-free within Los Angeles County only) or 1-213-744-IHSS.
- For IHSS Ombudsman you need to dial 1-888-678-4477 (within Los Angeles County only).
IHSS Support Community
You can get the answers to your questions about IHSS on the IHSS Forum page. Community Support representative are available 24 hours a day seven days a week.
IHSS Live Chat Support
You can start a live chat session with a IHSS Support Agent on the IHSS Support page. To speak with a live agent, you need to press the “Chat with an Agent” button in the bottom right of your screen. Chat is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
IHSS support e-mail
IHSS doesn’t offer live support via e-mail.
IHSS Help Center
- You can get more information about IHSS Customers on the IHSS Customers Support page.
IHSS Opening Hours
Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Reach Real Person in Ihss by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Ihss Facebook account or Ihss Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Ihss are provided above.
What to do if Ihss Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Ihss customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in IHSS Customer Service are the most accurate.
If you successfully reached a live customer service agent in Ihss please leave your instructions in the comments section below so everyone can use it.