If you need to contact a live person in Humana customer service you need to dial 1-800-457-4708. To speak with a live agent, you need to stay on the line (typical waiting time is about 3-5 minutes).
For your convenience below is the voice system main menu:
- Say “Reset my password”, “I need to find a doctor” or “questions about Medicaid”, etc.
Humana Customer Service Hours
Humana live customer service agents are available from 8am to 8pm Monday-Friday.
Humana Phone Customer Service
- Humana customer service phone number is 1-800-457-4708. Humana live customer service agents are available from 8am to 8pm Monday-Friday.
- For Individual & Family Insurance you need to dial 1-800-833-6917.
- For Medicare Customer Service you need to dial 1-800-457-4708.
- For Dental/Vision Insurance you need to dial 1-877-877-1051.
- For Insurance through Employers you need to dial 1-800-448-6262.
- For Medicaid Customer Service you need to dial 1-800-477-6931.
- For Small business employer you need to dial 1-800-232-2006.
- For Large Group Employer you need to dial 1-800-872-7207.
- For HumanaLife Small Group 2-99 employees you need to dial 1-800-233-4013.
- For participation status, requests to join the network, and contract-related questions you need to dial 1-800-626-2741.
- You can find all the phone numbers for Humana on this page.
Humana Social Networks Customer Service
- Humana customer service could be contacted via Humana Facebook page
- You can also reach Humana support via Humana Twitter page
- You can view latest Humana photos on Humana Instagram page
- You can view latest Humana videos on Humana Youtube page
Humana support e-mail
Humana doesn’t offer live support e-mail. Best way to contact Humana is to call them at 1-800-833-6917.
Humana Live Chat Support
Humana doesn’t offer live chat support. Best way to contact Humana is to call them at 1-800-833-6917.
Humana Help Center
You can ask a question about Humana on the Humana Help Center page.
Humana Mailing Addresses
500 W. Main Street
Louisville, KY 40202
For medical and claims correspondence:
Humana Correspondence Office
P.O. Box 14601
Lexington KY 40512-4601
All healthcare providers:
500 West Main Street
Louisville, KY 40202
Reach Real Person in Humana by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Humana Facebook account or Humana Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Humana are provided above.
What to do if Humana Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Humana customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Humana Customer Service are the most accurate.
If you successfully reached a live customer service agent in Humana please leave your instructions in the comments section below so everyone can use it.