If you need to talk to a live person in HughesNet customer service you need to dial 866-347-3292. The system will ask you to enter your account number to proceed. You can either enter it or just press # several times to get to the next menu. On the next prompt say “Technical support”. The HughesNet voice system will let you choose from a list of problems or say “Other issue”. Once you say which issue you have the system will connect you to a live customer representative.
For your convenience below is a list of available departments in HughesNet main menu:
- Technical support
- Account management
Below is a list of available issue types you can select from:
- Say “Internet is down” or press 1
- Say “Internet is slow” or press 2
- Say “E-mail problem” or press 3
- Say “Voice service questions” or press 4
- Say “Other issues” or press 5
HughesNet Customer Service Hours
HughesNet live customer service representatives are available 24 hours a day 7 days a week.
HughesNet Customer Service Phones
HughesNet customer service could be reached at 866-347-3292.
To order HughesNet services by phone use 844-737-2700.
HughesNet Social Networks Customer Service
You can send a message to HughesNet live customer service representative via HughesNet Facebook page. Typically they reply within a day.
You can also contact HughesNet customer service representative by messaging on a HughesNet Twitter page.
You can view latest HughesNet Youtube videos at HughestNet Youtube channel.
HughesNet Live Chat
To start a live chat with HughesNet customer service representative you should naviate to HughesNet Chat form and fill up your information. Once you press the “Start chat” session and live chat will start.
You can send an e-mail to HughesNet live customer service at HughesNet e-mail support page.
HughesNet Mailing Address
HughesNet corporate address:
Hughes Network Systems, LLC
11717 Exploration Lane
Germantown, MD 20876 USA
For bill payments use:
Hughes Network Systems
P.O. Box 96874