How to Talk to a Live Person in HSN Customer Service

If you need to speak to a live customer service representative in HSN customer service you need to dial 1-800-933-2887. To speak with a live agent, you need to press 1 (continue to use your telephone keypad), then press 0 (to speak with a customer service professional) and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For order and shipping information press 1.
  • To cancel an order press 2.
  • For returns press 3.
  • For auto-ship information press 4.
  • For FlexPay press 5.
  • For more options press 6.
  • To speak with a customer service professional press 0.

HSN Customer Service Hours

Live customer service representatives from HSN are available from 8am to 1am ET Monday-Sunday.

HSN Customer Support Phones

  • HSN Customer Support Phone is 1-800-933-2887. Live customer service representatives from HSN are available from 8am to 1am ET Monday-Sunday.
  • To Place an order you need to dial 1-800-284-5757. Live customer service representatives are available 24/7.
  • For Pay by Phone you need to dial 1-844-889-9676 (HSN Card) or 1-844-889-9674 (HSN MasterCard).
  • For Auto-Ship® orders you need to dial 1-800-557-0714. Live customer service representatives from HSN are available from 8am to 1am ET Monday-Sunday.

HSN Social Networks Customer Service

HSN Mailing Addresses

PAY BY MAIL:
HSN Card/Synchrony Bank
PO Box 530905
Atlanta, GA 30353-0905

HSN Support Community

You can get the answers to your questions about HSN on the HSN Forum page. Community Support representative are available 24 hours a day seven days a week.

HSN Live Chat Support

You can start a live chat session with a HSN Support Agent on the HSN Support page. To speak with a live agent, you need to press the “talk” or “chat”. Chat is available from 8am to 1am ET Monday-Sunday.

HSN support e-mail

HSN doesn’t offer live support via e-mail.

HSN Help Center

HSN Opening Hours

24/7

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