Number for Live PersonIf you need to speak to a live customer service representative in HSBC UK customer service you need to dial 03457-404-404. To speak with a live agent, you need to press 0 (to speak to an agent) and stay on the line (typical waiting time is about 1-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For business banking including new business accounts press 1.
- For lost or stolen cards press 2.
- For online or internet banking inquiries press 3.
- For mortgages press 4.
- For investments press 5.
- To speak to an agent press 0.
- To repeat these options press the star key.
HSBC UK Customer Service Hours
Live customer service representatives from HSBC UK are available from 8am to 8pm Monday-Sunday.
HSBC UK Customer Support Phones
- HSBC UK Customer Support Phone is 03457-404-404. Live customer service representatives from HSBC UK are available from 8am to 8pm Monday-Sunday.
- For HSBC UK Customer Support from outside the UK you need to dial 44-1226-261-010. Live customer service representatives from HSBC UK are available from 8am to 8pm Monday-Sunday.
- For Non-HSBC customers you need to dial 03455-873-444. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
- For Non-HSBC customers from outside the UK you need to dial 44-1226-261-010. Live customer service representatives are available from 8am to 8pm Monday-Sunday.
- For Account Opening (Business – Start ups) you need to dial 0800-731-8904.
- For Account Opening (Business – Moving to HSBC) you need to dial 0800-032-1770.
- For Account Opening (Personal) you need to dial 0800-032-4738.
- For Annuities you need to dial 03457-456-127.
- For BACS you need to dial 0345-604-0000.
- For Bereavement Support Team you need to dial 0800-085-1992.
- For Cards lost & stolen you need to dial 03456-007-010.
- For Equipment Finance you need to dial 0800-328-1410.
- For Graduate Service (Account Opening) you need to dial 0800-032-4738.
- For Home Insurance you need to dial 0800-744-844.
- For HSBC Merchant Services you need to dial 0800-731-8921.
- For International Banking Centre (Personal) you need to dial 0345-607-6706.
- For Savings Accounts (Personal) you need to dial 0800-032-4729.
- You can get all customer service phone numbers on the HSBC UK Contact page.
HSBC UK Social Networks Customer Service
- HSBC UK customer service could be contacted via HSBC UK Facebook page. Typically HSBC UK customer service representative replies within an hour.
- You can also reach HSBC UK support via HSBC UK Twitter page
- You can view latest HSBC UK videos on HSBC UK Youtube page
HSBC UK Live Chat Support
You can start a live chat session with a HSBC UK Support Agent on the HSBC UK Support page. To speak with a live agent, you need to press the “Need Help?” button in the right of the page.
HSBC UK support e-mail
- For Equipment Finance send an e-mail to [email protected]
- For International Business send an e-mail to [email protected]
- For Invoice Finance (International) send an e-mail to [email protected]
- For Inward Investment send an e-mail to [email protected]
- For Trade Services send an e-mail to [email protected]
HSBC UK Fax Number
HSBC UK does not have a fax number. Instead you can use 03457-404-404 phone number to contact HSBC UK.
HSBC UK Help Center
- You can get more information about HSBC UK Customers on the HSBC UK Customers Support page.
HSBC UK Opening Hours
You can find more information about HSBC UK opening hours on the HSBC UK Branch Locator Page.