How to Talk to a Live Person in Lycamobile Customer Care

If you need to speak to a live customer service representative in Lycamobile you need to dial 1-866-277-3221 or 612 (from your Lyca Mobile). To speak with a live agent, you need to press 1 (for English), then press 8 (for other inquiries), after 4 (to get your account and PIN) and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To order a new sim press 1.
  • To activate or hear up-to-date details of your plan press 2.
  • For top-up and balance inquiries press 3.
  • If you just joined like and want to keep your current number press 4.
  • For mobile internet press 5.
  • To report network-related problems press 6.
  • For sim-related queries press 7.
  • For other inquiries press 8.

If press 8 in the above menu you will get the following sub-menu:

  • To change the language of our helpline press 1.
  • To reset your customer identification PIN press 2.
  • To start around your voicemail press 3.
  • To get your account and PIN press 4.
  • To register your sim card press 5.

Lycamobile Customer Service Hours

Live customer service representatives from Lycamobile are available 24 hours a day seven days a week.

Lycamobile Customer Support Phones

  • Lycamobile Customer Support Phone is 1-866-277-3221 or 612. Live customer service representatives from Lycamobile are available 24 hours a day seven days a week.

International Lycamobile Customer Support Phones:

  • Australia Support Phone is 1300-854-607 or 122 (from your Lyca Mobile number). Live customer service representatives are available from 9am to 6pm Monday-Saturday, Sunday closed.
  • Austria Support Phone is 0123008322 or 322 (from your Lyca Mobile number). Live customer service representatives are available from 9am to 6pm Monday-Saturday, Sunday closed.
  • Belgium Support Phone is 0800-49-811 or 1976 (from your Lyca Mobile number). Live customer service representatives are available from 9am to 6pm Monday-Saturday, Sunday closed.
  • Denmark Support Phone is +4571303332/+4570145556 or 3332 (from your Lyca Mobile number). Live customer service representatives are available from 8am to 5pm Monday-Saturday, Sunday closed.
  • France Support Phone is 01-77-72-23-22 or 322 (from your Lyca Mobile number). Live customer service representatives are available from 9am to 6pm Monday-Saturday, Sunday closed.
  • Germany Support Phone is 069-1200-7322 or 322 (from your Lyca Mobile number). Live customer service representatives are available from 9am to 6pm Monday-Saturday, Sunday closed.
  • Ireland Support Phone is 01-437-2322 or 1923 (from your Lyca Mobile number). Live customer service representatives are available from 9am to 6pm Monday-Saturday, Sunday closed.
  • Italy Support Phone is 1300-854-607 or 122 (from your Lyca Mobile number). Live customer service representatives are available from 9am to 6pm Monday-Saturday, Sunday closed.

Lycamobile Social Networks Customer Service

Lycamobile Live Chat Support

You can start a live chat session with a Lycamobile Support Agent on the Lycamobile Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right corner of the page. Chat is available 24/7.

Lycamobile support e-mail

  • To contact Lycamobile via e-mail you need to go to the Lycamobile Contact page, fill in the form and press the “Submit” button.

Lycamobile Help Center

Lycamobile Opening Hours

24/7

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