How to Talk to a Live Person in Home Office Customer Service

If you need to speak to a live customer service representative in Home Office customer service you need to dial 020-7035-4848. To speak with a live agent, you need to press 5 (if you have the name of a contact in the home office with whom you wish to speak) and stay on the line (typical waiting time is about 1-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For visa immigration nationality and similar kind of inquiries press 1.
  • For passport inquiries press 2.
  • For disclosure and barring service press 3.
  • For Ministry of Justice mental health calls press 4.
  • If you have the name of a contact in the home office with whom you wish to speak press 5.
  • To hear these options again press 0.

Home Office Customer Service Hours

Live customer service representatives from Home Office are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.

Home Office Customer Support Phones

  • Home Office Customer Support Phone is 020-7035-4848 or 020-7035-4742 (Minicom). Live customer service representatives from Home Office are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Immigration Enforcement hotline you need to dial 0300-123-7000.
  • For Further information about making a request you need to dial 020-7035-4646 or 020-8196-3757.
  • For Home Office press office you need to dial 020-7035-4646 or 0300-123-3535.

Home Office Social Networks Customer Service

Home Office Mailing Addresses

Home Office
Direct Communications Unit
2 Marsham Street
London
SW1P 4DF
United Kingdom

CCTV footage requests (from Home Office cameras)
Direct communications unit
2 Marsham Street
London
SW1P 4DF
United Kingdom

Freedom of Information requests
Direct communications unit
2 Marsham Street
London
SW1P 4DF
United Kingdom

Home Office Live Chat Support

Home Office doesn’t offer live chat support. The best way to contact Home Office is to call them at 020-7035-4848.

Home Office support e-mail

Home Office Fax Number

Home Office does not have a fax number. Instead you can use 020-7035-4848 phone number to contact Home Office.

Home Office Help Center

Home Office Opening Hours

Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm
Saturday closed
Sunday closed

Reach Real Person in Home Office by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat. Frequently direct message via Home Office Facebook account or Home Office Twitter account may get you a customer representative quickly, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Home Office are provided above.

If you successfully reached a live customer service agent in Home Office please leave your instructions in the comments section below so everyone can use it.

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