Talk to a Live Person in Holiday Extras Customer Service

If you need to speak to a live customer service representative in Holiday Extras you need to dial 0800-083-8741. To speak with a live agent, you need to press 1 (if you are looking to receive a quote for an upcoming trip), 2 (for all other inquiries) and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you have an existing policy that is due to renew press 1.
  • If you have an existing policy and you have a question or wish to make a change press 2.
  • If you are looking to receive a quote for an upcoming trip press 3.
  • If you call release to anything else press 4.
  • If you would like to hear these options again press 5.

Holiday Extras Customer Service Hours

Live customer service representatives from Holiday Extras are available from 9am to 8pm Monday-Friday, from 9am to 5pm Saturday-Sunday.

Holiday Extras Customer Support Phones

  • Holiday Extras Customer Support Phone is 0800-083-8741. Live customer service representatives from Holiday Extras are available from 9am to 8pm Monday-Friday, from 9am to 5pm Saturday-Sunday.
  • For Holiday Extras Customer Support Phone in Germany you need to dial +49(0)89/67-80-59-0.
  • For Claims team you need to dial 01403-788-717. Live customer service representatives are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Legal team you need to dial 0117-934-0748.
  • For Medical emergency (if you are anywhere except the USA, Canada or Mexico) you need to dial +44 (0) 1403 788 718.
  • For Medical emergency (toll-free if you are in the USA or Canada) you need to dial +1-844-780-0494.
  • For Medical emergency (if you are in Mexico) you need to dial 00-1-819-780-0494.
  • To Renew travel insurance policy you need to dial 0800-083-8741.

Holiday Extras Social Networks Customer Service

Holiday Extras Mailing Addresses

Customer Experience Team
Holiday Extras,
Newingreen,
Hythe,
Kent,
CT21 4JF

UK Head office:
Holiday Extras,
The Wave,
Newingreen,
Hythe,
Kent,
CT21 4JF

Munich Head office:
Aidenbachstraße 52
81379 Munich,
Germany

Holiday Extras Live Chat Support

You can start a live chat session with a Holiday Extras Support Agent on the Holiday Extras Support page. To speak with a live agent, you need to press the “Live Chat” button. Chat is available from 9am to 8pm Monday-Friday, from 9am to 5pm Saturday-Sunday.

Holiday Extras support e-mail

Holiday Extras Fax Number

Holiday Extras does not have a fax number. Instead you can use 0800-083-8741 phone number to contact Holiday Extras.

Holiday Extras Help Center

Holiday Extras Opening Hours

Monday 9am to 8pm
Tuesday 9am to 8pm
Wednesday 9am to 8pm
Thursday 9am to 8pm
Friday 9am to 8pm
Saturday 9am to 5pm
Sunday 9am to 5pm

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