If you need to talk to a live person in Hilton customer service you need to dial 1-800-445-8667 phone number. To speak with an agent, you need to press 0 (typical peak waiting time is about 2-4 minutes) and stay on the line.

If you need to access other customer service options below is the main phone menu:

• To make a new reservation press 1
• If you have an existing reservation press 2
• For hotel information, such as address, telephone number, services and amenities press 3
• For room rates and availability press 4
• For all other hotel inquiries press 5
• To speak with a customer service representative press 0

Hilton Customer Service Options

Hilton Customer Service

• For Online Reservation assistance you need to dial 1-800-774-1500.

Hilton Social Networks Customer Service

• You can message live customer service representative using Hilton Facebook page
• You can also message live customer service representatives using Hilton Twitter

Hilton Start Chat

You can start a chat session with a Hilton support representative on the site https://secure.hilton.com/en/hi/customersupport/index.jhtml by clicking the “Chat Now” button that is on the right bottom corner of the screen.