If you need to speak to a live customer service representative in Hermes UK customer service you need to dial 0330-808-5456. To speak with a live agent, you need to say “Receiving”, say “Yes”, then say “No”, enter 16 digits tracking number or 8 digits calling card. Once you enter the tracking code follow the phone menu instructions to the live customer service assistant (typical waiting time is about 10-15 minutes).

Hermes Customer Service Hours

Live customer service representatives from Hermes are available from 8.30am to 4pm Monday-Friday, from 8.30am to 2pm Saturday, Sunday closed.

Hermes Customer Support Phones

• Hermes Customer Support Phone is 0330-808-5456. Live customer service representatives from Hermes are available from 8:30am to 4pm Monday-Friday, from 8:30am to 2pm Saturday, Sunday closed.

Hermes Social Networks Customer Service

• Hermes customer service could be contacted via Hermes UK Facebook page. Typically Hermes UK customer service representative replies within an hour.
• You can reach Hermes support via Hermes Twitter page
• You can view latest Hermes videos on Hermes Youtube page

Hermes Live Chat Support

You can start a live chat session with a Hermes Support Agent on the Hermes Support page. To speak with a live agent, you need to press the “Get in touch” button.

Hermes support e-mail

Hermes doesn’t offer live support via e-mail.

Hermes Help Center

• You can get more information about Hermes Customers on the Hermes Customers Support page.

Hermes Opening Hours

Monday 8:30am to 4pm
Tuesday 8:30am to 4pm
Wednesday 8:30am to 4pm
Thursday 8:30am to 4pm
Friday 8:30am to 4pm
Saturday 8:30am to 2pm
Sunday closed

You can find more information about Hermes opening hours on Hermes Find a Store page.