In order to speak to a live person in H-E-B customer service, you need to dial 1‑800‑432‑3113. To speak with a live agent, you need to press 1 in the main menu. Service hours of operation are Monday – Friday 8am to 5pm EST.
For your convenience we included the main menu of the H-E-B customer service system below:
- To speak with the customer relations representative press 1.
- To speak with an operator, who can connect you with the person or department press 2.
H-E-B Customer Service Options
H-E-B Phone Customer Service
H-E-B Social Support
- H-E-B customer support could be contacted via H-E-B Facebook page
- You can also reach H-E-B support via H-E-B Twitter page
- H-E-B latest photos could be viewed on H-E-B Instagram page
- You can view latest H-E-B videos on H-E-B Youtube page
H-E-B Customer Service Mailing Addresses
Attention: Customer Relations
P.O. Box 839999
San Antonio, TX 78283‑3999