If you need to speak to a live customer service representative in Hawaii Unemployment Insurance customer service you need to dial 1-833-901-2272 or 1-833-901-2275. To speak with a live agent, you need to say “Menu”, then say “One” and stay on the line (typical waiting time is about 15-55 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you are calling about general information, regular unemployment, PEUC or FPUC say “One”.
• If you are calling about PUA say “Two”.
• If you are an employer and calling for information on employer-related matters say “Three”.
• If you are calling to report fraud or identity theft say “Four”.
• To repeat this menu say “Repeat”.

Hawaii Unemployment Customer Service Hours

Live customer service representatives from Hawaii Unemployment Insurance are available from 7:45am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Hawaii Unemployment Customer Support Phones

• Hawaii Unemployment Customer Support Phone is 1-833-901-2272 or 1-833-901-2275. Live customer service representatives from Hawaii Unemployment Insurance are available from 7:45am to 4:30pm Monday-Friday, Saturday-Sunday closed.
• For Oahu Claims Office you need to dial 1-808-586-8970.
• For Hilo Claims and Benefits you need to dial 1-808-974-4086.
• For Kona Claims and Benefits you need to dial 1-808-322-4822.
• For Maui Claims and Benefits you need to dial 1-808-984-8400.
• For Kauai Claims and Benefits you need to dial 1-808-274-3043.
• For Special Activities Unit you need to dial 1-808-586-8947.
• For Benefit Overpayment, Unemployment Abuse / Report Fraud you need to dial 1-808-586-8947.
• For Statement of Charges you need to dial 1-808-586-8951.
• For General Information (EMPLOYER SERVICES) you need to dial 1-808-586-8926.
• For Registration (EMPLOYER SERVICES) you need to dial 1-808-586-8982.
• For Unemployment Tax Information (EMPLOYER SERVICES) you need to dial 1-808-586-8915.
• For Quarterly Wage (EMPLOYER SERVICES) you need to dial 1-808-586-8982.
• For Audit Section (EMPLOYER SERVICES) you need to dial 1-808-586-9795.
• For Hilo Employer Services you need to dial 1-808-974-4095.
• For Kona Employer Services you need to dial 1-808-974-4095.
• For Maui Employer Services you need to dial 1-808-984-8410.
• For Kauai Employer Services you need to dial 1-808-274-3025.
• For New Hire Reports you need to dial 1-808-692-7029.

Hawaii Unemployment Social Networks Customer Service

You can find all Social Media pages on the Hawaii Unemployment Social Media page

Hawaii Unemployment Insurance (UI) Mailing Addresses

Oahu Claims Office:
830 Punchbowl St., Rm 110
Honolulu, HI 96813

Hilo Claims and Benefits:
1990 Kinoole St., Ste 101
Hilo, HI 96720-5293

Kona Claims and Benefits:
81-990 Halekii St., Rm 2090
Kealakekua, HI 96750

Maui Claims and Benefits:
54 South High St., Rm 201
Wailuku, HI 96793

Kauai Claims and Benefits:
4370 Kukui Grove St., Ste 3-214
Lihue, HI 96766

Hilo Employer Services:
1990 Kinoole St., Ste 101
Hilo, HI 96720-5293

Kona Employer Services:
1990 Kinoole St., Ste 101
Hilo, HI 96720-5293

Maui Employer Services:
54 South High St., Rm 201
Wailuku, HI 96793

Kauai Employer Services:
4370 Kukui Grove St., Ste 3-214
Lihue, HI 96766

Hawaii Unemployment Live Chat Support

Hawaii Unemployment doesn’t offer live chat support. The best way to contact Hawaii Unemployment is to call them at 1-833-901-2272 or 1-833-901-2275.

Hawaii Unemployment support e-mail

• For Oahu Claims Office send an e-mail to [email protected]
• For Hilo Claims and Benefits send an e-mail to [email protected]
• For Kona Claims and Benefits send an e-mail to [email protected]
• For Maui Claims and Benefits send an e-mail to [email protected]
• For Kauai Claims and Benefits send an e-mail to [email protected]
• For Hilo Employer Services send an e-mail to [email protected]
• For Kona Employer Services send an e-mail to [email protected]
• For Maui Employer Services send an e-mail to [email protected]
• For Kauai Employer Services send an e-mail to [email protected]

Hawaii Unemployment Insurance (UI) Help Center

• You can get more information about Hawaii Unemployment Insurance (UI) Customers on the Hawaii Unemployment Insurance Customers Support page.

Hawaii Unemployment Opening Hours

Monday 7:45am to 4:30pm
Tuesday 7:45am to 4:30pm
Wednesday 7:45am to 4:30pm
Thursday 7:45am to 4:30pm
Friday 7:45am to 4:30pm
Saturday closed
Sunday closed

Hawaii Unemployment Insurance Headquarters

View Hawaii Unemployment Insurance headquarters location on a map.

Reach Real Person in Hawaii Unemployment Insurance by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Hawaii Unemployment Insurance Facebook account or Hawaii Unemployment Insurance Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Hawaii Unemployment Insurance are provided above.

What to do if Hawaii Unemployment Insurance Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Hawaii Unemployment Insurance customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Hawaii Unemployment Insurance Customer Service are the most accurate.

If you successfully reached a live customer service agent in Hawaii Unemployment Insurance please leave your instructions in the comments section below so everyone can use it.