If you need to speak to a live customer service representative in Hastings Direct customer service you need to dial 0333-321-9796 . To speak with a live agent, you need to press 2 (to talk to us about an existing claim) and stay on the line (typical waiting time is about 2-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• To make a new claim press 1.
• To talk to us about an existing claim press 2.
• To make changes to your policy press 3.

Hastings Direct Customer Service Hours

Live customer service representatives from Hastings Direct are available from 9am to 6pm Monday-Friday, from 9am to 1pm Saturday-Sunday.

Hastings Direct Customer Support Phones

• Hastings Direct Customer Support Phone is 0333-321-9800. Live customer service representatives from Hastings Direct are available from 9am to 6pm Monday-Friday, from 9am to 1pm Saturday-Sunday.
• To Contact National Windscreens you need to dial 0800-048-2940.
• For Claims and breakdown support you need to dial 0333-321-9818 (UK) or 00-33-472-43-52-55 (EU).
• To Register a windscreen claim you need to dial 0333-999-2954.
• For Manage and customize policy you need to dial 0333-321-9801.
• For Manage renewal you need to dial 0333-321-9790.

Hastings Direct Social Networks Customer Service

• Hastings Direct customer service could be contacted via Hastings Direct Facebook page. Typically Hastings Direct customer service representative replies within an hour.
• You can also reach Hastings Direct support via Hastings Direct Twitter page
• You can view latest Hastings Direct videos on Hastings Direct Youtube page

Hastings Direct Mailing Addresses

Customer Relations Department:
Hastings Direct,
Conquest House,
Collington Avenue,
Bexhill-on-Sea,
East Sussex,
TN39 3LW

Hastings Direct Live Chat Support

You can start a live chat session with a Hastings Direct Support Agent on the Hastings Direct Support page. To speak with a live agent, you need to press the “Can We Help?” red button.

Hastings Direct support e-mail

• To contact Hastings Direct support send an e-mail to [email protected]
• To discuss an existing claim send an e-mail to [email protected]

Hastings Direct Help Center

• You can get more information about Hastings Direct Customers on the Hastings Direct Customers Support page.

Hastings Direct Opening Hours

Monday 9am to 6pm
Tuesday 9am to 6pm
Wednesday 9am to 6pm
Thursday 9am to 6pm
Friday 9am to 6pm
Saturday 9am to 1pm
Sunday 9am to 1pm