How to Talk to a Live Person in Halifax Customer Service

If you need to speak to a live customer service representative in Halifax customer service you need to dial 0345-720-3040. To speak with a live agent, you need to press 1 (to hear your balance) and stay on the line (typical waiting time is about 10-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To hear your balance press 1.
  • For your self-service options press the hash key.
  • For otherwise say the reason for your call.

Halifax Customer Service Hours

Live customer service representatives from Halifax are available from 7am to 11pm Monday-Sunday.

Halifax Customer Support Phones

  • Halifax Customer Support Phone is 0345-720-3040 or +44(0)113-242-1984 (if you’re calling from abroad). Live customer service representatives from Halifax are available from 7am to 11pm Monday-Sunday.
  • For Arranged overdraft referrals you need to dial 0345-720-3040. Live customer service representatives from Halifax are available from 9am to 7pm Monday-Friday, from 9am to 4pm Saturday, Sunday closed.
  • For Savings (including cash ISAs) you need to dial 0345-726-3646 or +44(0)113-242-2005 (if you’re calling from abroad). Live customer service representatives from Halifax are available from 7am to 11pm Monday-Sunday.
  • For Mortgages you need to dial 0345-850-3705. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 4pm Saturday, Sunday closed.
  • For General Credit Card Services Queries you need to dial 0345-944-4555 or +44(0)1733-573-189 (if you’re calling from abroad).
  • To Apply or discuss application queries you need to dial 0800-028-3258. Live customer service representatives are available from 7am to 10pm Monday-Friday, from 8am to 6pm Saturday-Sunday.
  • To Repayment Cover you need to dial 0345-605-1150. Live customer service representatives are available from 7am to 10pm Monday-Friday, from 8am to 6pm Saturday-Sunday.
  • For Card Care you need to dial 0344-871-5408.
  • For Personal Loans you need to dial 0345-604-7292.
  • For Halifax Car Plan Extra you need to dial +44(0)333-202-7967.
  • For Home Insurance you need to dial 0800-500-3973. Live customer service representatives from Halifax are available from 8am to 6pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
  • For Car Insurance you need to dial 0344-209-0471.
  • For Car insurance claims you need to dial 0344-209-0472.
  • For Investing you need to dial 0345-722-5525. Live customer service representatives from Halifax are available from 8am to 9pm Monday-Friday, Saturday-Sunday closed.
  • To Help with an Online Travel Money Order you need to dial 0345-602-0000.
  • For Online Banking you need to dial 0345-602-0000 or +44(0)113-279-8302 (if you’re calling from abroad).
  • To Help following a bereavement you need to dial 0800-028-1057.
  • For Lost and stolen cards you need to dial 0800-015-1515.
  • For a replacement debit card or PIN you need to dial 0345-720-3040.

Halifax Social Networks Customer Service

Halifax Mailing Addresses

Halifax, PO Box 548, Leeds, LS1 1WU

Halifax Live Chat Support

Halifax doesn’t offer live chat support. The best way to contact Halifax is to call them at 0345-720-3040.

Halifax support e-mail

Halifax doesn’t offer live support via e-mail.

Halifax UK Help Center

Halifax Opening Hours

You can find more information about Halifax opening hours on the Halifax Branches Locator Page.

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