How to Talk to a Live Person in Greyhound Customer Service

In order to speak to a live person in Greyhound customer service, you need to dial 1-877-943-3530. For contact with a live agent, you need to stay on the line.

Greyhound Customer Service Options

Greyhound Phone Customer Service

For ticket, fare & travel info you need to dial 1-800-231-2222. Representatives are available 24/7.
For lost or damaged baggage you need to dial 1-214-849-6246. Representatives are available Monday – Friday 5am – 11pm CT.
For road rewards inquiries you need to dial 1-877-943-3530. Representatives are available 24/7.
For problems with website or app you need to dial 1-800-268-9000. Representatives are available 24/7.
To travel for business by Greyhound you need to dial 1-800-440-7712. Representatives are available Monday – Friday 6:30am – 8pm CT.

Greyhound Virtual Support Assistant

You can start a chat session with a Greyhound Virtual Support representative on the following page
https://www.greyhound.com/en/help-and-info/contact-us

Greyhound Social Support

Greyhound customer support could be contacted via Greyhound Facebook page
You can also reach Greyhound support via Greyhound Twitter page
You can also reach Greyhound support via Greyhound Youtube page

Greyhound Mail Support

For refunds:

Greyhound Lines, Inc

P.O. Box 660691, MS 470

Dallas, TX 75266-0691

For Lost or Damaged Baggage: