If you need to contact a live person in GoSmart customer service you need to dial 1-877-582-7788. To speak with a live agent, you need to press 5 at the first prompt, then say “I don’t have one”, then say “other” and stay on the line (typical waiting time is about 10-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• To refill your service press 1.
• To activate or transfer your phone number press 2.
• To enroll in auto pay press 3.
• To change your phone number press 4.
• For other services including technical support press 5.
• To repeat this menu press 0.

GoSmart Customer Service Hours

GoSmart live customer service agents are available from 8am to 11.45pm EST Monday-Sunday.

GoSmart Phone Customer Service

GoSmart customer service phone number is 1-877-582-7788. Live customer service agents are available from 8am to 11.45pm EST Monday-Sunday.

To change the language of your voicemail menus to Spanish you need to dial 1-877-582-7788.

GoSmart Social Networks Customer Service

• GoSmart customer service could be contacted via GoSmart Facebook page
• You can also reach GoSmart support via GoSmart Twitter page
• You can view latest GoSmart videos on GoSmart Youtube page
• You can view latest GoSmart photos on GoSmart Instagram page

GoSmart Mailing Addresses

Correspondence at:
GoSmart Mobile Corporate Office
Attention: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178

GoSmart Live Chat Support

You can start a live chat session with a GoSmart Support Agent on the GoSmart Contact page by clicking the “Click to Chat Now” button.

GoSmart support e-mail

GoSmart doesn’t offer live support e-mail. Best way to contact GoSmart is to call them at 1-877-582-7788.

GoSmart Help Center

You can ask a question about GoSmart on the GoSmart Help Center page.