How to Talk to a Live Person in GoSmart Customer Service

If you need to contact a live person in GoSmart customer service you need to dial 1-877-582-7788. To speak with a live agent, you need to press 5 at the first prompt, then say “I don’t have one”, then say “other” and stay on the line (typical waiting time is about 10-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To refill your service press 1.
  • To activate or transfer your phone number press 2.
  • To enroll in auto pay press 3.
  • To change your phone number press 4.
  • For other services including technical support press 5.
  • To repeat this menu press 0.

GoSmart Customer Service Hours

GoSmart live customer service agents are available from 8am to 11.45pm EST Monday-Sunday.

GoSmart Phone Customer Service

  • GoSmart customer service phone number is 1-877-582-7788. Live customer service agents are available from 8am to 11.45pm EST Monday-Sunday.
  • To change the language of your voicemail menus to Spanish you need to dial 1-877-582-7788.
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    GoSmart Mailing Addresses

    Correspondence at:
    GoSmart Mobile Corporate Office
    Attention: Executive Resolution Department
    9700 NW 112th Avenue
    Miami, FL 33178

    GoSmart Live Chat Support

    You can start a live chat session with a GoSmart Support Agent on the GoSmart Contact page by clicking the “Click to Chat Now” button.

    GoSmart support e-mail

    GoSmart doesn’t offer live support e-mail. Best way to contact GoSmart is to call them at 1-877-582-7788.

    GoSmart Help Center

    You can ask a question about GoSmart on the GoSmart Help Center page.

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