Number for Live PersonIf you need to speak to a live customer service representative in GM Financial customer service you need to dial 1-800-284-2271. To speak with a live agent, you need to press 1 (for English), then press 3 (for all other inquiries), after press 2 (for all other inquiries) and stay on the line (typical waiting time is about 20-30 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are a GM Financial customer press 1.
- If you are an automotive dealer press 2.
- For all other inquiries press 3.
- To repeat this information press 8.
If you press 3 in the above menu you will get the following sub-menu:
- If you have received a letter from GM Financial declining your request for credit press 1.
- For all other inquiries press 2.
- To repeat this information press 8.
GM Financial Customer Service Hours
Live customer service representatives from GM Financial are available from 7am to 6pm CT Monday-Friday, from 9am to 1pm CT Saturday, Sunday closed.
GM Financial Customer Support Phones
- GM Financial Customer Support Phone is 1-800-284-2271. Live customer service representatives from GM Financial are available from 7am to 6pm CT Monday-Friday, from 9am to 1pm CT Saturday, Sunday closed.
- For Lease-End Customer you need to dial 1-866-631-0132.
- For Hearing Impaired TDD/TYY Services you need to dial 1-888-998-0253.
- For Business Customers Support you need to dial 1-855-501-5563. Live customer service representatives from GM Financial are available from 7am to 6pm CT Monday-Friday, Saturday-Sunday closed.
- For Corporate Office you need to dial 1-817-302-7000.
- For Corporate Lease-End Customer you need to dial 1-800-644-2297.
GM Financial Fax Number
Support Fax Number: 1-877-999-7088.
GM Financial Social Networks Customer Service
- GM Financial customer service could be contacted via GM Financial Facebook page. Typically GM Financial customer service representative replies within an hour.
- You can also reach GM Financial support via GM Financial Twitter page
- You can view latest GM Financial photos on GM Financial Instagram page
- You can message a live customer service representative using GM Financial Linkedin page
GM Financial Mailing Addresses
Corporate Office:
801 Cherry Street, Ste. 3500
Fort Worth, TX 76102
Supplier Invoices:
Attn: Accounts Payable
P.0. Box 1630
Fort Worth, TX 76101-1592
GM Financial Live Chat Support
GM Financial doesn’t offer live chat support. The best way to contact GM Financial is to call them at 1-800-284-2271.
GM Financial support e-mail
- For Investors send an e-mail to [email protected]
- For Existing Suppliers send an e-mail to [email protected]
- For Supplier Invoices send an e-mail to [email protected]
- For Media Inquiries send an e-mail to [email protected]
- For Invoice/Payment Inquiry send an e-mail to [email protected]
GM Financial Help Center
- You can get more information about GM Financial Customers on the GM Financial Customers Support page.
GM Financial Opening Hours
Monday 7am to 6pm CT
Tuesday 7am to 6pm CT
Wednesday 7am to 6pm CT
Thursday 7am to 6pm CT
Friday 7am to 6pm CT
Saturday 9am to 1pm CT
Sunday closed