If you need to speak to a live customer service representative in Globe customer service you need to dial 211 or 0277301000 and 808 or 0277301500. But the option to speak with an agent is currently not available at this time (due to the impact of COVID-19). You can get help with automatic assistance:

• If you’re financially affected by COVID-19 and would like to request assistance for your Globe account press 1.
• If you want to report an issue with your internet connection press 2.
• To report an issue with your bill press 3.
• If you need to renew your plan, view, pay your bill, register to promos and more press 4.
• If you want to apply for a postpaid or broadband plan press 5.

Also you can get support assistance by Facebook online support (available 24/7) or to send a support chat.

Globe Customer Service Hours

Live customer service representatives from Globe are available 24 hours a day seven days a week.

Globe Customer Support Phones

• Globe Customer Support Phone is 211 or 0277301000 and 808 or 0277301500. Live customer service representatives from Globe are available 24 hours a day seven days a week.
• For Globe Consumer Sales Hotline you need to dial 0277301010. Live customer service representatives from Globe are available 24 hours a day seven days a week.

Globe Social Networks Customer Service

• Globe customer service could be contacted via Globe Facebook page. Typically Globe customer service representative replies within an hour.
• You can also reach Globe support via Globe Twitter page
• You can view latest Globe photos on Globe Instagram page

Globe Mailing Addresses

Data Protection Officer
Globe Telecom, Inc.
The Globe Tower
32nd Street corner 7th Avenue,
Bonifacio Global City, 1634 Taguig City,
Metro Manila, Philippines

Globe Support Community

You can get the answers to your questions about Globe on the Globe Forum page. Community Support representative are available 24 hours a day seven days a week.

Globe Live Chat Support

You can start a live chat session with a Globe Support Agent on the support chat page. Chat is available 24/7.

Globe support e-mail

• For any questions or concerns send an e-mail to [email protected]

Globe Help Center

You can get more information about Globe on the Globe Support page.

Globe Opening Hours

24/7

Globe Headquarters

View Globe headquarters location on a map.

Reach Real Person in Globe by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Globe Facebook account or Globe Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Globe are provided above.

What to do if Globe Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Globe customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Globe Customer Service are the most accurate.

If you successfully reached a live customer service agent in Globe please leave your instructions in the comments section below so everyone can use it.